Fresenius Medical Center Biomedical Technician I - Abilene, TX 79601 in Abilene, Texas
PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Under supervision, is responsible for the repair and maintenance for all medical equipment, water systems and the physical plant in assigned facilities. Performs all repair and maintenance activities according to FMCNA policies and procedures, manufacturer’s documentation, industry standards and local, state and federal regulatory requirements. Performs monthly Technical Quality Assessment and Process Improvement (QAPI) duties. Responsible for cost containment related to repair and maintenance. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMS culture through values and customer service standards. Responsible for outstanding customer service to all external and internal customers. Develop and maintains relationships through effective and timely communication. Take initiative to respond to, resolve and follow up on customer issues in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES: Perform and/or oversee repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant for assigned areas/facilities as recommended by the manufacturer and in compliance with FMCNA Clinical/Technical Services policies and procedures, industry standards and local, state and federal regulatory requirements. Document all repair and maintenance activity/repairs per applicable policies and/or procedures. Employee is required to work on high voltage equipment. Purchase and maintain inventory of service parts. Ensure defective parts with associated RGA and warranty parts are returned in a timely manner. Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process. Work with facility staff to ensure all regulatory and OSHA requirements are met. Perform water/dialysate sample collection and processing per applicable policies and procedures. Review, evaluate and report water/dialysate quality results per applicable policies and procedures. Transport equipment and supplies as needed. Perform other duties as assigned.