Veteran Health Administration Patient Aligned Care Team (PACT) Social Worker in Abilene, Texas

Announcement Number: VHA-519-16-NR1791347mhr-BU

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Position Info: Full Time

Location(s): Abilene, TX

Open Period: 2016-08-31 to 2016-09-30

OverviewWho May Apply

United States Citizens

Appointment Duration

Excepted Service Permanent

Job Status

Full Time

Agency Marketing Statement

Vacancy Identification Number (VIN): 1791347

Salary: Applicant's education and experience will be reviewed by a Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Job Summary

The West Texas VA Health Care System (WTVAHCS) provides a variety of patient care services, with state-of-the-art technology as well as offering numerous educational programs. Outpatient services include: Ambulatory Care, Mental Health, Women's Health, Transition and Care Management, Home Based Primary Care, Tele-Health, Anticoagulation Clinics, Ophthalmology, and Dentistry. Skilled nursing care and acute rehabilitation is provided in the Community Living Center, with specialty referrals to other VISN 17 facilities and community services. Staffed with approximately 600 employees, the facility serves counties in West Texas and New Mexico area, with a Veteran population of approximately 57,000. The WTVAHCS is part of the VA Heart of Texas Health Care Network, VISN 17 and is centrally located at the crossroads of Interstate 20 and Highway 87 in Big Spring, Texas with Community Based Outpatient Clinics (CBOC's) located in Abilene, Odessa, San Angelo, Ft. Stockton, Texas and Hobbs, New Mexico.

Big Spring, "The Crossroads of West Texas" is home of the newly restored historic "Settles Hotel", "The Spring", and home of the National Championship Howard College Hawks Basketball and Baseball teams. With a growing economy, our city has many new businesses locating in the area offering more shopping and family orientated attractions. Big Spring is centrally located within driving range of the following communities Midland, Odessa, San Angelo, Abilene, and Lubbock, Texas.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title38, and are not covered by the Schedule A excepted appointment authority.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities],and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

**This is one vacancy and candidate's work station may be located in

Big Spring, TX, Abilene, TX, Odessa, TX, or San Angelo, TX. **

Key Requirements

  • You must be a U.S. citizen to apply for this job

  • You may be required to serve a probationary period

  • You must pass a pre-employment physical

  • Selective Service Registration is required for males born after 12/31/1959

DutiesMajor Duties

This announcement is not intended to cover all the duties, responsibilities or qualifications of this position. The incumbent is the Patient Aligned Care Team, Social Worker in Social Work Service for the for The George H. O'Brien VA Medical Center at The West Texas VA Health Care System (WTVAHCS),Big Spring, TX. The Patient Aligned Care Team is a comprehensive team which delivers primary care to Veteran patients in a longitudinal rather than episodic fashion and which has as its focus: prevention; health promotion, coordination and chronic disease management. The social worker on this Veteran-Centric approach often functions as a care coordinator with a panel of Veterans to ensure that health care meets the needs, as defined by the Veteran. Social Workers are uniquely prepared for this role by virtue of their education,training and experience which prepares them to understand the person-in-situation and the influences that family and community have in impacting the health care needs of Veterans.

Position Title: Patient Aligned Care Team (PACT) Social Worker

Functional Statement #000000

Work Schedule: Monday thru Friday 8:00 AM to 4:30 PM

Occasional work required on weekends for outreach events.


Traveling throughout the medical center and the community is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representative of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle in carrying out professional duties when deemed necessary.

RECRUITMENT/RELOCATION Incentive is not authorized

Qualifications And EvaluationQualifications


  • U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

  • Education. Have a master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.

  • Licensure. Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website.



(a) Experience, Education and Licensure. Promotion to the GS-11 full performance level requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level. NOTE: For appointment licensure or certification at this level please refer to paragraph 2c.


In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required 1 year of professional social work experience in a clinical setting. In addition, the candidate must demonstrate the KSAs in subparagraph (b) below.

(b) Demonstrated Knowledge, Skills, and Abilities

  1. Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

    1. Ability to independently assess the psychosocial functioning and needs of patients and their family members and to formulate and implement a treatment plan, identifying the patient's problems, strengths, weaknesses, coping skills and assistance needed, in collaboration with the patient, family and interdisciplinary treatment team.

    2. Ability to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds. This requires knowledge of human development and behavior (physical and psychological) and the differential influences of the environment, society and culture.

    3. Knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology.

    4. Knowledge of psychosocial treatment and ability to independently implement treatment modalities in working with individuals, families and groups who are experiencing a variety of psychiatric, medical and social problems to achieve treatment goals. This requires independent judgment and skill in utilizing supportive, problem solving or crisis intervention techniques.

    5. Ability to independently provide counseling and/or psychotherapy services to individuals, groups and families. Social workers must practice within the bounds of their license or certification. For example, some states may require social workers providing psychotherapy to have a clinical level of licensure.

    6. Ability to provide consultation services to other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Ability to provide orientation and coaching to new social workers and social work graduate students. Ability to serve as a field instructor for social work graduate students who are completing VHA field placements.

    7. Ability to independently evaluate his/her own practice through participation in professional peer review case conferences, research studies, or other organized means.

  2. Knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking, especially those programs in use by VHA.

References: VA Handbook 5005/23 Part II Appendix G39 VA Qualification Standards.


Applicant's education and experience will be reviewed by a Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.


PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Veteran's Preference: When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. Veterans with service-connected disability of less than 10%, nonservice-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed SF 15, "Application for 10-Point Veteran Preference," and required documentation with your application materials. For more information on Veterans' Preference, go to


Complete application packages will be reviewed to determine if the basic qualifications for this position have been met. A listing of candidates who meet the basic qualification requirements will be forwarded to the hiring facility where the credentialing and privileging screening process is completed.


INCOMPLETE APPLICATIONS will receive a rating of ineligible due to missing forms. Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package (including licensure if required). We cannot be held responsible for incompatible software, incomplete uploads or fax transmissions.

How To Apply InformationHow To Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, September 30, 2016 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Required Documents

The following documents are required:

  • Completed Online Questionnaire

  • CV or Resume

  • VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).

  • If you are qualifying on education substitution or a combination of education and experience, an unofficial college transcript must be submitted with your application package. (An official college transcript will be required before being hired).

  • Veterans should submit appropriate documentation as described previously in this vacancy announcement.

  • If currently employed in the VA system, include a copy of your latest SF-50, Notification of Personnel Action.

  • Form OF-306 (All applicants must submit a current, complete and signed OF-306, Declaration of Federal Employment. Your form must be signed and have a date within one year of your application. You can upload your completed scanned 306 or fax it via the instructions for faxing documents. You can Google this form if you are in need of it or it can be found on )

Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1791347.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

What To Expect Next

You will receive e-mail notification as to whether or not you were included on the list of referred candidates. If you do not provide an e-mail address, your notification will be sent via U.S. Postal Service within 2-4 weeks.

Important note: Applicants have the burden of producing all needed information prior to the closing of the announcement Friday, September 30, 2016. If this requirement is not met and you are not referred to the hiring facility, you may contact the local HR office for Direct Hiring Authority options.

Benefits And Other InformationBenefits

VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Other Information

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This is not a guarantee and must be requested in advance.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

This position is open until filled. Applications will be reviewed every 15 calendar days.