Palm Harbor Homes Collector in Addison, Texas

Description CountryPlace Mortgage, Ltd., a strong, reliable company contributing to the mortgage industry and communities throughout 31 states is searching for candidates to fill a position as a Collector in their Addison, TX office. This position will report the Collection Manager.

Position Overview:

Key Responsibilities:

  • Provide consistent follow up on delinquent accounts ranging from 11-90 + days delinquent

  • Outbound and Inbound collection and customer service calls

  • Provide delinquency “work out” plans with the ultimate goal being to bring the delinquent account current in the fastest, most efficient manner possible

  • Effectively communicate with customers and management on a daily basis

  • Analyze and solve problems on a daily basis

  • Thoroughly work a minimum of 10 to 15 accounts per hour

Personal Characteristics:

  • Candidate should be energetic, flexible, empathetic, and must have a positive attitude

  • Strong follow up skills

  • Must have excellent “people” skills with strong customer service attitude

  • Excellent written and verbal communications skills

  • Self starter with a strong work ethic

  • Must be able to work without supervision and must be self motivated

  • Ability to integrate rapidly with an existing team

  • Basic understanding of finance/lending

  • Must be able to work some nights, weekends, and holidays

  • Reliability, dependability, and honesty a must

Preferred Education:

  • Some college coursework preferred

Required Skills and Experience:

  • Minimum of one year collections experience in the mortgage or auto industries

  • Working knowledge of Word and Excel

  • Must work well under pressure to meet monthly goals

Excellent base pay and commission, Salary Commensurate with Experience, 401K, Health benefits

Requisition Number: 16-0067

Post Date: 9/8/2016

Title: Collector

City: Addison

State: TX