AIG Records Imaging Associate in Amarillo, Texas

Records Imaging Associate

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  • Employment Type:

Full Time - Permanent

  • Education Preferred:

High School Diploma

  • Relocation Provided:


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Position Description:

Prepare mail--prepare incoming mail to be scanned to the imaging system so downstream partners can fulfill the clients request. Preparing mail includes sorting, identifying the correct line of business, correctly identify the transaction requested and applying the correct work type to the document. Researching multiple systems may be required for correct prepping of the mail.

Scan mail----scan prepped mail to the imaging system using Kodak scanners so downstream partners can fulfill the clients request.

QC mail--Quality review of prepped mail.

Index Mail--Identify and mark mail accordingly to route through the imaging system so downstream partners may fulfill the client's request. Specialty functions such as lockbox processing which includes prepping checks for deposit to clients accounts as well as indexing the checks to the correct processing teams to be applied to appropriate accounts; depositing checks via virtual remit to Chase Bank, Records Request and Records Corrections mailboxes which can entail extensive research to quickly and correctly resolve requests sent to Document Management from in house downstream partners.

Position Requirements:

The ideal Candidate should have: • Strong verbal and written communication skills which includes experience with composing thoughtful, factual emails. • PC proficient which includes excellent keyboarding skills and the ability to successfully maneuver in multiple systems at one time. • Ability to plan and organize work with minimal supervision. • Strong attention to detail and ability to meet deadlines. • Customer-service oriented. • High school diploma or equivalent and/or one year work experience. Some college preferred. • Ability to make sound judgments regarding daily activities. • Must be able to determine when management involvement is required to ensure established deadlines are met. • Ability to lift up to 50 pounds. May require some overtime to meet the business needs. Have not have limited notice for overtime.

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

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