State Comptroller of Public Accounts CAPPS Financials Production Senior Support Analyst (reopened) in Austin, Texas

CAPPS Financials Production Senior Support Analyst (reopened)



CAPPS Financials Production Senior Support Analyst (reopened)


$69,414.96 - $97,080.00 Annually


Austin, TX (LBJ)

Job Type

Classified Regular Full-Time


Fiscal Management

Job Number




  • Description

  • Benefits

  • Questions

General Description


Performs highly-advanced (senior level) consultative and systems analysis work in the planning, development, and implementation of enhancements to the Centralized Accounting and Payroll/Personnel System (CAPPS) production system and other related applications, including enterprise resource planning (ERP) initiatives. Work requires collaboration with other divisions within the Comptroller's office as well as other state agencies. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions and Responsibilities

System support: Provides highly-advanced consultation and analysis of the CAPPS production system for both Central and Hub instances. Application support duties include, but are not limited to:

  • Evaluates business needs, analyzes processes and creates business cases for changes and process improvements.

  • Writes functional design documents (FDD) and works collaboratively with managed services vendor to make approved code changes to CAPPS.

  • Writes, runs and verifies results of test scripts to test functionality of completed code changes to ensure goals have been met according to FDD.

  • Teaches other employees how to research and complete FDDs.

  • Researches issues that have not been resolved by the production support staff to determine best path to resolution.

  • Develops and tests reports based on agency requests.

  • Coordinates upgrades, releases and disaster recovery activities.

  • Provides system expertise and functional support throughout the application development and application change processes.

  • Maintains all associated documentation.

  • Works with the maintenance vendor(s) to ensure deadlines are met and system interdependencies with other modules, legacy systems, reporting needs, and overall data integrity is maintained.

Provides CAPPS Financials production support by primarily supporting the Core Finance modules, including General Ledger, Commitment Control, Accounts Payable, Purchasing and Asset Management, and the design and development of reports and queries. Provides concise and accurate documentation and professional presentation of findings regarding CAPPS and all associated statewide financial systems. Prepares charts, diagrams and tables that depict the present and proposed systems in terms of costs, benefits derived and processes accomplished.

Performs other related duties as assigned.

Minimum Qualifications Requirements


  • Graduation from an accredited four-year college or university with a Bachelor's degree.

  • Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.

Preferred Education:

Graduation from an accredited four-year college or university with a Bachelor's degree in accounting, finance, business, public administration, communications, computer science, computer information systems or management information systems.


  • Six (6) years of experience in process or systems analysis work on any one or combination of the following: general ledger/commitment control, purchasing/e-procurement, accounts payable, billing/accounts receivable, inventory, asset management, project costing, customer contracts, grant accounting, and planning and budgeting.

  • Two (2) years of experience working with PeopleSoft Financials modules or PeopleSoft Supply Chain Management modules.

  • One (1) year of experience writing queries via SQL Developer.

Preferred Experience:

  • Developing requirements, analyzing, designing, developing, testing and implementing components of one or more of the Comptroller's statewide financial systems (Centralized Accounting and Payroll/Personnel System, Texas Identification Number System, State Property Accounting System and Uniform Statewide Accounting System).

  • Experience working with PeopleSoft Financials, version 8.8 or higher or PeopleSoft Supply Chain Management modules, version 8.8 or higher.

  • Experience with writing queries and designing reports in Business Objects 3.1 or higher.

  • Writing Functional Design Documents.

  • Experience with PeopleSoft Objects and table structure.

  • SQL report generation.

  • Experience supporting ERP Financials modules in a production environment.

  • Experience working with Texas state government processes, policies and procedures.

  • Experience managing large projects and programs.

  • Experience participating in ERP initiatives.


One (1) additional year of experience in process or systems analysis work on any one or combination of the following: general ledger/commitment control, purchasing/e-procurement, accounts payable, billing/accounts receivable, inventory, asset management, project costing, customer contracts, grant accounting, and planning and budgeting may substitute for each year (30 semester hours) of the required education with a maximum of 120 semester hours (four years).

Preferred License(s)/Certification(s):

Project Management Professional (PMP), Certified Public Accountant (CPA), Certified Texas Procurement Manager (CTPM) or Certified Texas Purchaser (CTP)


  • Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields of 25B, 642X, 275, 0171, 3D0X4, 79T, NCR, 8412, 8R000 or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

  • Additional Military Crosswalk information can be found at:

Knowledge, Skills, and Abilities

Knowledge of:

  • Software development life cycle methodology

  • Software change control processes

  • Structured query language

  • Accounting processing procedures

Skill in:

  • Using standard office software and equipment

  • Performing business or systems analysis using a defined methodology

  • Using a personal computer in a Windows environment and Microsoft software

  • Identifying and analyzing resources needed and actions to be taken to ensure division needs are met with a quality product (Research, Analysis and Verification)

  • Prioritizing, identifying and communication project resources and updates needed to complete multiple projects concurrently within scheduled deadlines (Project Management)

  • Using effective written and verbal communication to convey information in a clear, concise manner (Communication)

  • Identifying and resolving problems by using strong analytical techniques, innovative approaches and taking initiative in preventing and solving problems (Problem Solving)

Ability to:

  • Willingness to share information and expertise with others

  • Identify and communicate personal training and development needs to supervisor with personal development plan at the beginning of each appraisal cycle; attend, apply and share training information with section personnel (Training and Development)

  • Establish and maintain working relationships with co-workers, agency staff and management to achieve common goals (Teamwork)

  • Plan, organize, and prioritize multiple assignments to effectively manage a fast paced and changing work environment without compromising accuracy (Adaptability)

  • Consistently meet internal and external customer needs and expectations in a professional manner (Customer Service)

  • Act in the best interest of the agency, maintain confidentiality and continually strive to improve self and job performance (Professional Conduct and Development)

  • Maintain confidentiality and protect the privacy of state employees, taxpayers and other members of the public (Privacy and Information Security)

Work Hours:

8 a.m. to 5 p.m., 40 hour work week, Monday through Friday. May occasionally work evenings, weekends or holiday. Hours may change based on business needs.



Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, telephone and client/customer contact. It requires the ability to bend, stoop, kneel, and reach as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.