TEXAS DEPARTMENT OF INSURANCE Compliance Auditor in AUSTIN, Texas

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency. Veterans Preference: To receive veterans preference, applicants must provide at least one of the following documents with their State of Texas Application: a copy of the DD 214, member #4; a statement of compensation from the Veterans Benefits Administration; or a copy of the DD 1300. Applicable Military Occupational Specialty (MOS) codes are included, but not limited to the following: Military Occupational Specialty Codes are not available at this time. Additional Military Crosswalk information can be accessed at: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf Current Opportunity: Compliance Auditor The Compliance Auditor performs advanced (senior-level) workers compensation insurance/investigative work. Work involves the investigation of alleged violations of the Texas Labor Code, including: examining, investigating, reviewing, and interpreting complaints, records, reports, information systems, and management practices to ensure compliance with state statutes and agency rules; and conducting audits for performance and legal compliance. This position:  conducts compliance audits of system participants;  reviews complaint referrals for compliance and recommends enforcement actions;  assists with special projects; and  performs other duties as assigned. Qualifications: Sixty college hours. Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis. Additionally, this position requires: two years experience in workers compensation, the insurance industry, health care, legal environment, compliance monitoring, investigative work or a field relative to assignment. Preferences for this position include: a Bachelor s degree in social science, behavioral science, criminal justice, business, public administration or in a field relative to assignment. This position requires demonstrated knowledge of:  MS Office applications (Word, Excel, Access); and computer technology principles, terminology, programming, and automated systems office practices, business terminology, spelling, grammar, mathematics; and  Texas Labor Code; and 28 Texas Administrative Code pertaining to the compliance requirements of workers compensation system participants. This position requires demonstrated skill in:  problem solving, decision making, and planning;  effective, professional verbal and written communication;  professional telephone techniques;  using Microsoft Office software applications, including Word, Excel and Outlook; and  using personal computers sufficient to enter and extract data from related systems and programs. This position requires the demonstrated ability to:  master the principles of workers compensation and evidence requirements under the Administrative Procedures Act for the purpose of conducting performance audits and investigating complaints;  interpret and apply the Texas Labor Code and Texas Administrative Code;  communicate professionally and effectively both verbally in writing, with all levels of employees and the public;  communicate reviewed findings on compliance issues;  compose clear and concise reports, gather and analyze accurate and relevant evidence, evaluate workers compensation system participant actions for complianc