Mutual Mobile Consumer Insights Intern in Austin, Texas


Mutual Mobile, one of the leading names in mobile technology, is offering a paid internship at our office in beautiful Austin, Texas. Our intensive consumer insights internship offers the opportunity to do real work on real projects for clients you’ve actually heard of!

Our Consumer Insight projects are structured to answer two major questions: what is going to be useful for our users; and is what we are designing and building usable. In support of those two questions, we work on projects ranging from design concept studies using paper prototypes, to usability studies of working prototypes (with beta code), to structured ethnographic and diary studies exploring the lives and mobile opportunities of key target audiences, to quantitative surveys aimed at prioritizing potential feature sets.

As the Consumer Insights Intern, you will assist in the coordination, logistics and execution of research projects that help inform and validate the mobile solutions we build. You will be involved in the setup, recruitment, note taking and report creation of each project. You will apply skills and the knowledge picked up in the research to help drive measurable user experience improvements in our applications, and in the process will operate with various groups in the organization, including Design, Product Management, Strategy, Marketing, and Engineering.

  • Currently enrolled in an undergraduate or graduate degree program (or recently graduated) in anthropology, cognitive psychology, human factors, HCI, design research, or marketing research.
  • The ability to manage disparate projects and initiatives simultaneously.
  • A passion for mobile technology and its impact on the everyday lives of everyday people.
  • A can-do attitude and passion for learning your craft.
  • An agile, flexible and adaptable approach.
  • The ability to distill useful, relevant and actionable insights from large pools of qualitative data and observations.

You’ll love working here because this isn’t a company of silos. Team members are empowered and encouraged to pursue cool ideas, think for themselves, and make mistakes. We won’t subject you to our current systems and processes - we would love it if instead you would help to improve them. We know you’re smart, and that you love learning new technologies--so you’ll be able to work on a variety of projects with many different types of people.

We sit at the intersection of Consumers, Businesses and Technology, and craft solutions that meet the needs of all those groups. We believe that every business will be a digital business in the next few years, and we want to help our clients along that journey. Our mission to help every company find and realize their potential--in a new digital world that potential is endless. We define and create digital and mobile experiences that help solve business problems. We work with big name brands you recognize (Under Armour, Sleep Number, etc) and disruptive startups that aren't yet household names!