American Red Cross Government Liaison - Long Term Recovery Harvey in Austin, Texas

Job Description:

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross' mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

The American Red Cross is seeking an experienced federal, state and localGovernment Liaisonto develop and maintain the capacity of the American Red Cross to meet the service delivery requirements of disaster recovery at the federal, state and/or local levels. This job may develop and maintain a cadre of individuals to interface with emergency management in recovery-related activities. This position is located in ourAustin,TX region and is part of the Hurricane Harvey Long Term Recovery efforts. This temporary, benefits eligible, full time position is expected to last 12 months and will workMonday through Friday and may require some weekends and evenings based on business need. Travel will also be involved up to 50-75% of the time.

Duties include:

  • Under Community Recovery Director, design and implement strategies to ensure that the Red Cross achieves and maintains a level of disaster recovery activities on behalf of survivors of Hurricane Harvey.

  • Serves as a Red Cross Liaison with the Federal Emergency Management Agency, state and local emergency management.

  • Provides subject matter expertise to FEMA by actively engaging with federal, state and non-governmental partners to develop effective recovery plans, strategies and procedures;

  • Providing recovery expertise at the Joint Field Office (JFO), and other support functions as assigned, helping resolve issues and enhancing the efficiency and coordination between Red Cross and Government.

  • Provides technical expertise in recovery planning and implementation.

  • Administers processes within assigned program area. Incorporates planning, assessment, and operational objectives between Federal and state governments and the Red Cross. Analyzes operating practices and recommends revisions to improve established procedures.

  • Works in conjunction with internal departments and external government and/or non-government agencies in the development of program strategies to enhance coordination and standard operating procedures, as required.

  • Supports the implementation of ARC Hurricane Harvey Recovery Program business plan and meets established goals and objectives based on targeted metrics.

  • Monitoring progress through collecting data – both qualitative and quantitative.


  • Bachelor's degree in Social Services, Public administration or related field or an equal amount of years working in a similar role. 7 years related experience.

  • Demonstrated knowledge and experience of disaster planning, disaster services, disaster operations, and service delivery required.

  • Knowledge of American Red Cross Chapter service delivery network, preparedness programs and management principles preferred.

  • Experience with FEMA and ARC service delivery structure and possess knowledge of the National Incident Command System and the National Response Framework. Strong analytical, project and staff management skills.

  • Ability to work with individuals from diverse cultural and political backgrounds.

  • Ability to obtain Government Security Clearance.

  • Ability to professionally interface and negotiate with external organizations and internal colleagues.

  • Must have excellent written and verbal communication skills and strong team building skills.

  • Ability to follow prescribed procedures.

  • Solid organizational skills required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.