Rollins, Inc. HT Customer Service Rep I in Austin, Texas

HT Customer Service Rep I

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Job Description

Looking for a Career?

HomeTeam Pest Defenseis currently seeking a highly professional Customer Service Representative.

Responsibilities include:

  • Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics

  • Providing information to prospective customers, initiating new service and properly setting up customer accounts

  • Maintaining good customer relationships

We offer:

  • Robust benefits package including medical/dental/vision/401(k) plan

  • Tuition reimbursement

  • Discounted services for employees

  • Paid vacations and holidays

  • An exceptional training program

  • The opportunity for the professional growth and respect that comes from working for an industry leader

Required Skills

We are seeking individuals who possess:

  • Effective customer service techniques.

  • Intermediate understanding of computers.

  • Ability to calm and diffuse customers.

  • Excellent follow-up and organizational skills

  • Ability to escalate appropriate inquiries or problems to managers.

Required Experience

  • High school diploma or general education degree (GED) preferred.

  • Six to twelve months related experience and/or equivalent combination of education and experience is strongly preferred.

  • Qualified candidates must also successfully pass a background check and drug screening.

HomeTeam is a Drug Free and Equal Opportunity/Affirmative Action Employer.

Job Location

Austin, Texas, United States

Position Type