Bazaarvoice Implementation Web Developer in Austin, Texas

At Bazaarvoice, our vison is creating the world’s smartest network of customers, brands and retailers.

Each month, more than one-half billion consumers view and share authentic opinions, questions and experiences about tens of millions of products in our network. Our technology platform gives leading brands and retailers solutions that enable them to engage with consumers wherever they shop – online, in-store or on their mobile devices. Headquartered in Austin, Texas, Bazaarvoice has offices across North America and Europe.

Why join Bazaarvoice?

  • We’re committed to client success: There are over 5K brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.

  • We’re leaders in consumer-generated content: Each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day.

  • Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.

  • We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

Our Client Services team is looking for an experienced and passionate web technologies genius; is that you?

The Implementation Web Developer, (internally known as an Implementation Engineer or IE), is a post-sales position pivotal for coaching our clients through the successful implementation of Bazaarvoice's products. You'll be working with some of the most recognized brands and retailers on the planet partnering with their technical teams to provide training and implementation guidance on Bazaarvoice products. The IE holds regular meetings with the client throughout the duration of the project, providing technical consulting and troubleshooting, and ensuring that the client is equipped to meet their project landmarks successfully.

In this role there's a lot to learn and we'll coach and prepare you to "wow" our clients. You'll become an authority in our product and solution offerings along with our implementation methodologies, tools, and tech. You'll collaborate with several other functions within Bazaarvoice on a regular occasion, keeping everyone up to speed on the project status.

To be successful as an IE, you'll need a particular set of skills. To start with:

  • You should feel comfortable working in HTML and CSS and have an understanding of basic JavaScript concepts and common libraries.

  • When it comes to learning all things Bazaarvoice, we'll walk you through a lot, but ultimately there will be some self-guided discovery. Independent learners anyone?

  • Someone with a positive, self-starter attitude and the motivation to blow client's expectations away are always welcome.

  • Given this is a client-facing role, stellar written and verbal communication is key.

  • Ideally, you've been in a customer-facing technology role or customer service role in the past.

  • Passionate pursuit of perfecting the details

  • A typical IE works several client projects at once; can you multi-task?

  • You should be excited about working in a rapidly evolving and fast-paced technology culture.

  • SaaS implementation or on-boarding experience is a big plus.

  • Brings an attitude of winning

  • Leans into challenging situations

  • Embraces and seeks innovation

  • Exercises courage to take calculated risk

  • Builds collaborative relationships up, down, and across the organization

  • Is optimistic and looks for solutions

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Req ID: 2016-3607