Visa Lead Workday Systems Analyst in Austin, Texas

Located in the Austin-based Shared Service Center, the Lead HR Systems Analyst works within the Foster City-based Corporate and HR Systems team, and participates in technology delivery projects and support in collaboration with Human Resources business partners and various IT teams. The HR application portfolio includes Workday HCM, SaaS, externally hosted and internally hosted package solutions. The Lead HR Systems Analyst collaborates closely with HR business partners in the Shared Service Center and IT colleagues to understand business goals and identify problems that may be effectively resolved with technology solutions. The Lead HR Systems Analyst provides solution selection, project delivery, supplier management, 8x5 application administration and development, and user support services to business users of these systems. Works primarily with business users in the Shared Service Center to provide technical support and coordinate timely and effective resolution to questions and issues associated with the HR applications. Independently follows up to document and research technical issues, and coordinates issue resolution with solution providers and other IT teams. Works with team members to ensure SDLC processes and documentation are completed with quality, and on a timely basis. Contributes to solution selection and requirements elaboration; responsible for assigned design, configuration, development and testing deliverables.

  • Bachelor's Degree in Computer Science or related technical discipline

  • Requires a minimum of 8 years progressively responsible experience in application administration, development and support

  • Requires a minimum of 4 years progressively responsible experience with SaaS and externally hosted HR solution management

  • Experience with Workday HCM Studio, PICOF and EIB integrations strongly preferred

  • Experience working in a multinational environment very strongly preferred

  • Experience working effectively with business and IT staff in multiple locations

  • Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions

  • Strong follow-through, ability to drive to closure and resolution of complex system issues

  • Excellent problem identification, analysis and solving skills

  • Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly

  • Proven experience working with technologies such as SQL, JEE, C , XML, XSLT, SOA, ESB, SOAP, REST Web Services and Web technologies

  • Advanced knowledge of MS Visio; proficient with MS Excel and PowerPoint

  • Understanding of project management, SDLC, risk management, quality engineering

  • Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users

  • Proven ability to manage multiple activities of varying complexity while prioritizing and focusing on critical tasks and issues

  • Active listener, customer focused, relationship builder, team player

  • About Visa:*

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is /the best way to pay and be paid, for everyone everywhere/. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

/“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”/

Job: *Systems Analysis

Organization: *Technology

Title: Lead Workday Systems Analyst

Location: TX-Austin

Requisition ID: 163927