Goodwill Industries of Central Texas, Inc. Life Launch Intake and Eligibility Specialist - (EE19025) in Austin, Texas

Job Description:

JOB TITLE: Life Launch Intake and Eligibility Specialist

DIVISION: Workforce Advancement

REPORTS TO: Manager of Intake and Eligibility

COMPANY: Established in 1958 Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development one of the largest employers in our region and a cornerstone of the community. Our mission is funded through our donation-driven retail stores comprehensive business and staffing solutions and generous community support. Our ten-year vision is to transform the lives of 100000 Central Texans through work.

Work. Empower. Transform. Join the team whose work empowers people to transform their lives.

POSITION SUMMARY: Recruit orient assess collect eligibility documents and enroll appropriate youth for the Life Launch grant. Coordinate and host recruitment events. Serve as the lead staff member on specific program(s) project(s) and coordinate services to assure program success. Performs other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Complete thorough screenings and intakes with individuals interested in Job Search Assistance who qualify for specific Workforce programs by holding individual screening and eligibility appointments. 2. Upload and enter documentation and data into the Department of Labor’s client database MIS as well as GoodTrak and ECM in a timely manner. 3. Host orientation sessions at Goodwill sites as well as Workforce Solutions Career Centers and other youth affiliated programs that will attract suitable applicants to the program. 4. Complete eligibility documentation and refer eligible clients to Workforce Advancement Leadership for assignment to Career Case Managers based on program specific criteria. 5. Assist in training staff with recruitment efforts and the understanding of the eligibility/suitability requirements designated to the specific Workforce Advancement Program. 6. Maintain/enhance relationships with partners and others as necessary that will further advance the Goodwill mission. 7. Responsible for adhering to the monthly quarterly and annual enrollment plan to ensure accuracy within program enrollments. 8. Works collaboratively with others to achieve company goals and further the Goodwill Mission. 9. Collaborate and communicate with the Intake Manager Team and educational partners for accurate referrals to the specific Workforce funded program. 10. Demonstrates ethics and complies with Corporate Compliance Program.


  1. Participation in ongoing professional development training related to work


This position does not have supervisory responsibilities.


  1. Bachelor’s degree in Social Work Vocational Rehabilitation Counseling Sociology Psychology Health Care Education or related field.
  2. Good oral and written communication skills.
  3. Knowledge of community resources and skills in networking.
  4. Ability to use Windows based computer applications.
  5. Texas Driver’s License good driving record liability insurance vehicle in good working condition to travel on work related business.


  1. Bilingual.
  2. Two years’ experience in case management and program eligibility.


$17/hour depending on experience and qualifications.

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status age marital status pregnancy genetic information or other legally protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requisition ID: EE19025

Job Title: Life Launch Intake and Eligibility Specialist

Job Type: Full-Time

Location: Austin, TX

Post Date: 09/15/2017