Visa Technical Project Manager (End User Systems) in Austin, Texas

This candidate will join the End User Systems group within Corporate IT and will be responsible for successful technical project coordination and delivery while working with matrixed teams comprised of Systems Analysis, Vendor, Development, QA, Operations, Engineering and Business personnel. The Corporate IT organization is in the middle of a major transformation effort. This effort is intended to dramatically change the way End Users work, with the intent to implement designed based thinking to dramatically improve the user experience. This transformation requires us to bring in resources who have both the technical and program\project management skills to not only understand project methodologies but to also have a deep understanding of the technology deployments they are managing. Part of this transformation will included a migration to a Dev Ops model. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first.

As the rest of the larger CIT organization evolves, the End User systems area will be directly tasked with assisting with new product deployments and user experience improvement efforts. The successful candidate will work with our Operations, Engineering and User Experience teams to gather requirements, develop use cases and validate that the solutions delivered clearly meet the stated goals\requirements, while ensuring that operational support impacts are minimized.

The intent is that the successful candidate will be more than an administrative Project Manager. We clearly expect the candidate to be able to manage projects, staff and vendors. Additionally, the candidate will have a strong technical\engineering background, with the ability to understand architectures, design and solutions as well as the specific technology managers. Perfect candidate should be a former technologist who has transitioned into the project management field. Someone with a commonsense approach to project delivery who is unencumbered by falling victim to following process for process sake.

Key Responsibilities:

  • Manage multiple and concurrent cross functional project(s) from conception through to completion

  • Assemble and lead cross organizational high performance teams, creating a collaborative environment and executing with a sense of urgency

  • Drive efficiency by utilizing Visa's Project Management Methodology, processes and too

  • Provide timely and accurate reporting to all stakeholders; hold regular cross organizational management briefings

  • Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal

  • Proactively identify and mitigate risks and issues

  • Display strong understanding of project financials including budget management

  • Maintain meticulous records of projects and programs financials, issues, risks, decisions, schedules

  • Communicate effectively and clearly through verbal and written communication skills, problem solving, attention to detail and interpersonal skills

  • Demonstrate leadership qualities, flexibility, adaptability to changes in roles and responsibility as required

  • Showcase an understanding of engineering operations, technology infrastructure end user communications and change management

  • 8 years of technical project management experience leading technical teams in the delivery of software development, operational and integration efforts

  • Previous technology\engineering background (e.g. systems design, application development, product implementation, support, etc.

  • Strong understanding of Agile development methodologies, with previous experience working within a Dev Ops modeled organization

  • Ability to function effectively within a highly technical environment by demonstrating technical knowledge of systems implementation and software development methodologies

  • Strong process orientation and a solid understanding of project management techniques, methodologies and best practices (agile and waterfall)

  • Self-motivated; able to work independently while coordinating with cross-divisional teams

  • Team player; able to communicate with technical and business experts at all levels of the organization

  • Solid financial and analytical skills; able to think strategically

  • Bachelor degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred

  • PMP or comparable certification preferable

About Visa:*

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is /the best way to pay and be paid, for everyone everywhere/. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet networkis capable of handling over 65,000 transaction messagesper second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

/“Visa will consider for employment qualified applicants with criminal/

Job: *Project Management (Systems)

Organization: *Technology

Title: Technical Project Manager (End User Systems)

Location: TX-Austin

Requisition ID: 163886