State Comptroller of Public Accounts Training and Certification Program Specialist in Austin, Texas
Performs moderately complex (journey-level) consultative services and technical assistance on behalf of the Statewide Training and Certification Program (TCP). Work involves assisting in the planning, development, and implementation of the TCP's initiatives. Serves as the program's liaison. Provides customer support and assistance to contract managers and procurement professionals within governmental agencies, state of Texas (agencies), co-ops and political subdivisions who participate in the statewide TCP. Maintains the program's training records, and manages the logistics of the program's registration site to include, but not limited to, posting of courses, payments and course closeout. Assist in organizing and analyzing training needs to establish goals and objectives for program advancements. Assist in reviewing literature, statutes, rules and/or policies to develop program guidelines and curriculum. May assist in coordinating, facilitating and/or teaching specialized training sessions. May assist in developing the program's procedural, educational, and marketing materials. May train others. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Essential Job Functions and Responsibilities:
- Manages the logistics and processes new certification and renewal applications in a timely manner for contract management and procurement professionals. Maintains an accurate database of student records, profiles, payments, and exam results. Monitors course payments used for program revenues.
- Researches statute and best practices to improve training curriculum. Assists with updating curriculum to reflect current law. Assists with developing training materials and continuing education opportunities. Assists with outreach initiatives and developing web content for the program.
- Provides consultative support to agencies and professional groups involved in the program to resolve issues and problems. Assists with formulating policies and procedures for the program. Assists with compiling data, preparing reports and other correspondence.
- Assists with special projects as assigned. Performs other related duties as assigned. Minimum Qualifications Requirements:
- Graduation from an accredited four-year college or university with a bachelor's degree.
- Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
- Graduation from an accredited four-year college or university with a bachelor's degree in Education, Organizational Development, Business Administration, Human Resources, or Public Policy.
- Graduation from an accredited four-year college or university with a Master of Business Administration (MBA), Master of Public Administration (MPA), Master of Education (MEd), or Master of Public Affairs (MPAff) degree.
- Two years of experience providing consultative services and technical assistance to program staff, governmental agencies, organizations, or the general public.
- Two years of experience with development of adult education curriculum, research, program management, or program evaluation.
- One year of experience writing procedure manuals, reports, educational workbooks or related projects.
- One year of experience with procurement or contract management.
- One year of experience researching or implementing Texas state statute and rules.
- Two years of experience in public outreach.
Substitution: One (1) additional year of experience providing consultative services and technical assistance to program staff, governmental agencies, organizations, or the general public may substitute for thirty semester hour of educational requirement with a maximum substitution of 120 semester hours (four years).
- Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields of O5, LDO, CWO, 205, 040, 055 or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.
- Additional Military Crosswalk information can be found at: http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx
Knowledge, Skills, and Abilities: Knowledge of:
- Program management and administration procedures and techniques of an agency program
- Course preparation as part of an agency program
- Applicable local, state, and federal rules and statutes relating to contract development, administration, and/or contract management.
- Texas state agency or institution of higher education purchasing and contracting rules, policies, and best practices.
Research, analytical, and/or reporting writing skills Skill in:
Using effective written and verbal communication to convey information in a clear, concise manner (Communication)
Identifying and resolving problems by using strong analytical techniques, innovative approaches and taking initiative in preventing and solving problems (Problem Solving) Ability to:
Establish and maintain working relationships with co-workers, agency staff and management to achieve common goals (Teamwork)
- Plan, organize, and prioritize multiple assignments to effectively manage a fast paced and changing work environment without compromising accuracy (Adaptability)
- Consistently meet internal and external customer needs and expectations in a professional manner (Customer Service)
- Act in the best interest of the agency, maintain confidentiality and continually strive to improve self and job performance (Professional Conduct and Development)
- Maintain confidentiality and protect the privacy of state employees, taxpayers and other members of the public (Privacy and Information Security) Work hours: 8 a.m. to 5 p.m., 40 hour work week, Monday through Friday. May occasionally work evenings, weekends or holiday. Hours may change based on business needs.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, telephone and client/customer contact. It requires the ability to bend, stoop, kneel, and reach as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers. The individual must be able to lift, pull, physically handle, and transport records, documents, boxes, and all related information, weighing up to 30 pounds when required. The individual must be able to sit for long periods of time when commuting to and from assigned destination.
Job #: 6P02.17
Job Title: Training and Certification Program Specialist
State Classification #: 1571
State Classification Title: Program Specialist II
Salary Group: B18
Closing Date/Time: Continuous
Salary: $3,800.00 - $4,700.00 Monthly $45,600.00 - $56,400.00 Annually
Location: Austin, TX (CSB)
Department: Statewide Procurement Division