Cigna Care Senior Associate in Bedford, Texas
Answers incoming calls from members and providers to support service coordination within the health services department.Answers inquires involving authorizations and/or member eligibility, gathers information, resolves routine matters, and responds to minor complaints or problems. Enters authorizations for long term services.Oral and written communication with other internal departments required.Maintain documentation for regulatory review, participate in education of member / providers regarding plan benefits, and make referrals to other departments. Data entry of correspondence received via mail
US Candidates Only : Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. If you require a special accommodation, please visit our Careers website or contact us atSeeYourself@cigna.com.
Must have a High School Diploma or equivalent. Medical administrative background of at least 1 year experience in healthcare, medical management or managed care environment. Experience with Texas Medicaid a strong plus. Medical Assistant or other health related certification preferred. Intermediate skills in Microsoft Word, Outlook, and Excel. Good organizational, written, and oral communication skills. Bilingual a plus.
Primary Location: Bedford-Texas
Work Locations: 2208 North Highway 121 STE 210 Bedford 76021
Job: Med Mgt--Utilization Mgmt
Employee Status: Individual Contributor
Job Type: Full-time
Job Level: Day Job
Job Posting: Oct 18, 2016, 11:27:11 AM