United Recovery Systems, LP Customer Service Resolution Specialist in Bryan, Texas
Alltran is seeking individuals, who are able to provide a world-class experience taking pride as a Customer Service Resolution Specialist. We take pride in our culture and accountability in our core values. We look for individuals who have the ability to collaborate when necessary, remain focused on their responsibilities, value their human side, and remain honorable at all times. In this role, each individual will be able to enhance their skills, diversify their experience and grow with us as we continuously expand our brand.
Alltran Core Values:
Collaborative : you take pride in knowing each consumer has an excellent experience as you assist them in creating solutions
Human : you treat others the way you want to be treated and desire to be known as a helpful resource
Honorable : you always do the right thing for consumers
Focused : you never loose site of your goals, therefore you consistently encourage yourself
If you believe strongly in OUR core values, have a good work ethic, savvy with technology, compliant to structure and looking for a phenomenal opportunity…WE ARE LOOKING FOR YOU!
- High School diploma or equivalent
- Experience in the Healthcare field with knowledge of medical terminology (preferred)
- Possess confidence while communicating with Patience/ Customers / Members
- Advocate for Patients/ Customers / Members eliminating confusion and overcoming obstacles
- MUST have a solid recent work history.
- Must possess strong negotiation, problem solving, and probing skills that are utilized in a professional manner.
- Assertive, clear and concise written/oral communication skills.
- Self Motivated and dependable.
- Good telephone communication techniques and ability to be on the telephone for long periods of time.
- Ability to meet goals and deadlines in a fast paced, goal driven environment.
- Proficient PC and typing skills
- Must be able to comply with all state, federal and company rules and policies.
- Determined to have an optimistic resolution
Why should you consider Alltran?
Alltran is a diversified Contact Services and Accounts Receivable Management company with over 30 years of rich history. Our client list is as impressive as our staff and we offer a wide variety of benefits, along with a competitive salary along with paid training!
Disclaimer: * This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of those principle job elements essential to the job.*
Alltran provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics.
Please visit our company website at www.alltran.com to explore other available positions in our Houston, TX office or to explore opportunities in any of our offices nationwide.
Employee Type: Full-Time
Location: Bryan, TX
Job Type: Admin - Clerical, Customer Service, Entry Level
Experience: Not Specified
Date Posted: 10/13/2016