FREEMAN Client Solutions Manager - Coppell, TX in Coppell, Texas
Since 1927, Freeman has provided customers with comprehensive services for face-to-face marketing events including expositions, conventions, corporate events and exhibits. Headquartered in Dallas, with more than 70 offices in North America and the United Kingdom, Freeman produces more than 15,000 events annually. Freeman has the ability to assist customers in all aspects of the trade show process, from set-up to take-down and everything in between. An employee-owned company, Freeman places an emphasis on respect for people, providing unparalleled customer service. Freeman has received numerous awards for excellence in the trade show industry.
Alford Media is seeking a Client Solutions Manager to cultivate and manage existing and new accounts based on individual and team goals established by sales leadership to increase company profitability and customer satisfaction. Additional duties include:
Use Company’s custom written proposal/database system to effective and accurately communicate necessary information to customer and internal operations.
Assist with written job proposals/budgets aimed at securing new business.
Participate in company sales and rental meetings.
Participate in site surveys and/or visit clients if needed.
Understand and be completely knowledgeable of our company, including the company's mission, vision and core values.
Gain ongoing knowledge of the audio visual industry.
Maintain a complete knowledge of our pricing model and proposal preparation.
Practice advanced customer service, communication and interpersonal and sales skills.
Responsible for staying current with industry technology standards and company product knowledge and expertise.
Perform other duties as assigned.
Minimum of one year of prior experience as a sales or account executive, and/or related industry experience.
Demonstrated capabilities to sell, service and manage events with extensive requirements on both a local and a national basis.
Basic to intermediate knowledge and experience of Microsoft Word, Excel and PowerPoint.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, proposals, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to be a member of the Alford Media corporate staging family with the following characteristics: altruistic, leader, knowledgeable, personable, dependable, outgoing, strong work ethic, friendly, positive attitude, desires to succeed, innovative, punctual, reliable, humble, loyal, person of integrity, willing, team player, helpful, passionate, giving, self-reliant, respectful, flexible, servant attitude, intelligent, dedicated, professional, talented, diligent, intense, open-minded, motivated, caring, family oriented, adaptive, resourceful, confident, forward thinking, tactful, experienced, pro-active, customer oriented, persevering, excellent, caffeinated, gracious, cool, chipper, leading edge, fair, never “not-my-job”, authentic, enthusiastic, “yes”.
- High School Diploma or GED
- Associates or Bachelor's Degree
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Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status.
In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Freeman.Recruiting@freemanco.com. Emails should be limited to disability-related assistance only and should not be used for any other inquiries.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.