EY Billing Specialist in Dallas, Texas

Title: Billing Specialist

Location: US-TX-Dallas

Job Number: DAL00411

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


The Billing Specialist initiates complex client billings in consultation with the Client Serving Executives (CSEs) (and client teams) ensuring invoices are produced accurately, timely, and in accordance with the client and EY’s processes and policies. This position requires solid multi-tasking skills and the ability to balance competing priorities. Workload will include billing and Accounts Receivables (AR) activities for assigned accounts with complex billing and cash application requirements. Position requires a positive attitude and willingness to be flexible.

Success will be measured on delivered exceptional client service and revenue day management of the billing coordinators assigned portfolio.

The Billing Specialist will be required to effectively leverage offshore resources for transaction processing related activities (posting payments, processing invoices).

Key Responsibilities:

  • Proactively drives the billing process along with the Engagement Manager (or appointed engagement team member)
  • Understands and complies with client billing guidelines and relevant EY guidelines
  • Tracks and monitors billing agreements as outlined in statement of work (SOW), promptly highlighting approaching fee caps and inconsistencies in agreed upon billing targets.
  • Collaborates with Engagement Manager/ Team to research and resolve any disputes or discrepancies in billed amounts
  • Performs unbilled and billed reconciliations for complex accounts across multiple service lines
  • Researches client-related billing issues preventing issuance of invoices and drive resolution
  • Reviews and analyzes data to produce client requested attachments in the client requested format to accompany the invoice
  • Resolves any internal billing or GT&E issues impacting billing processing
  • Proactively escalates and communicates billing issues to the partner/engagement manager and FMA
  • Follow up on aged accounts receivable items and document status of collection as necessary
  • Provide direction to offsite resources for correct application of payments and as necessary engages relevant parties to ensure accuracy
  • Acquires and maintains knowledge of client payment processes and, in conjunction with the FMA, agrees upon strategies to implement in order to enable prompt payment from customers
  • Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation

To qualify, candidates must have:

  • Assists with special projects as requested
  • Excellent written and verbal communication skills
  • Solid teaming abilities in virtual environment
  • Effective multitasking and prioritization skills
  • Proficient with Microsoft Excel and Word programs as well as the ability to learn billing applications quickly
  • Effective organizational, delegation and time management skills
  • Strong attention to detail and accuracy
  • Independent worker with ability to thrive in a busy, time-sensitive environment
  • Associates Degree or equivalent years of relevant experience
  • 2 years in a specific functional accounting or finance area or a related function

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.