JPMorgan Chase Business Systems Analyst Lead in Dallas, Texas

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available

Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments and to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

The online and mobile channels for Chase currently support more than 32 million active customers; 9 million customers interact with us daily, making Chase the most visited banking portal in the US. Within Consumer and Community Banking, the Digital IT team is responsible for setting and executing strategies that align with business objectives and drive innovation across Chase Online and Mobile, helping to establish the best Digital banking customer experience in the industry.

Position Description:

The Business Systems Analyst Lead for the Digital Services team leads a team of analysts that focuses on supporting the other technical teams to bridge the gap between technology, design and product management. In this role, you will work primarily with the Architecture, Software Development and Test teams to ensure that all teams are working with a common understanding of the software we are building. You will also work closely with the User Experience Designers and Product Managers to translate their vision into technical requirements for our teams.

Responsibilities: * Lead a team of analysts who are the primary point of contact between the technical teams - Architecture, Development and Test - and our key partners - Design and Product Management.

  • Work with our technology and business partners to develop and refine our software delivery process.

  • Translate business and design requirements into technical requirements for multiple Development teams - back end service developers, framework developers, and UI developers.

  • Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements.

  • Work with Developers and Subject Matter Experts to understand the work effort for a requirement, communicate any compromises or risks to the Designers and Product Managers, and, if needed, facilitate making adjustments that satisfy all parties.

  • Actively participate in adding to the wiki that is living documentation of the latest business and technical requirements.

  • Bachelors Degree Required

  • Minimum 6 years of hands-on experience as a Business Systems Analyst, System Analyst, or Technical Analyst, with heavy emphasis on technology and implementation understanding

  • Excellent verbal and written skills are critical since this job primarily entails communicating technical information to both technical and non-technical audiences

  • Experience managing or leading a team of Business System Analysts or other contributors on a software delivery project

  • Experience working with software or web technology teams

  • Experience with software development methodologies and practices (SDLC, Agile, Scrum, Waterfall, etc.)

  • General knowledge of financial services concepts and products. Strong interpersonal skills to manage relationships with a variety of partners and stakeholders

  • Basic computer programming skills

Job: *Business Analysis


Title: Business Systems Analyst Lead

Location: TX-Dallas-JPMorgan International Plaza 1 / 01538

Requisition ID: 160099092

Other Locations: US-NY-New York-5 Manhattan West / 03354, US-DE-Wilmington-Delaware Tech Center / 59179, US-CA-San Francisco-600 Harrison / 58150, US-OH-Columbus-1000 Polaris / 58421