The IMA Financial Group, Inc. Claims Account Executive in Dallas, Texas

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry.

  • 2014 Business Insurance Magazine Best Places to Work in Insurance, 6th Place nationwide, Medium Employer category

  • 2014 Dallas Business Journal’s Healthiest Employer Finalist

  • 2011 – 2013 Healthiest Employers in North Texas Award Dallas Business Journal

  • 2014 Kansas City Business Journal’s Healthiest Employer Finalist

  • 2013 Kansas City Business Journal’s Healthiest Employer Honoree

  • 2015 CoBiz Best of Colorado

  • 2014 Colorado Biz Magazine Colorado's "Perk"iest Companies

As a Claims Account Executive, you will foster a strategic partnership with both internal and external IMA clients to effectively manage claims and to provide direction to reduce the total cost of risk. This position has the highest level of expertise and responsibility for the outcome of all claims matters. This role is directly involved in the sales process and client retention efforts.

  • Maintain a proactive approach that focuses on outcomes, not activities

  • Be a proactive advocate for the timely resolutions of claim matters for our internal and external clients

  • Communicate pertinent claim information on a timely basis to internal and external clients

  • Maintain external relationships and market to internal and external clients

  • Develop strong working knowledge of Sagitta, Risk Master and Carrier Interface Systems

  • Develop presentation skills to participate in the sales process and client retention efforts

  • Proactively manage and execute claim aspects of Customer Service Plan (CSP)

  • Assist on Claims Projects, reports, loss runs and any other tasks as assigned

  • Develop a high level expertise in specific practice areas to become a subject matter expert

  • Five to ten years of similar or related experience

  • A two year degree or education that is equivalent (Bachelor’s Degree Preferred)

  • Prior claim experience or coordination of claim and general insurance experience

  • A significant level of trust and diplomacy

  • Courtesy, tact and diplomacy as much of the work involves personal contact with others inside and/or outside the organization

  • Strong written and oral communication skills

  • The ability to discuss and solve claim problems with clients and insurance carriers

  • The ability to handle standard situations, handling and prioritizing multiple tasks

  • Strong Math skills

  • Strong proficiency in computer skills and programs such as Microsoft Office

  • The willingness to complete additional duties and take on additional responsibility as the need arises

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

ID: 2016-1064

Posted Date Formula: 8/11/2016