FREEMAN Client Solutions Manager - AV Sales - Dallas, TX in Dallas, Texas

Since 1927, Freeman has provided customers with comprehensive services for face-to-face marketing events including expositions, conventions, corporate events and exhibits. Headquartered in Dallas, with more than 70 offices in North America and the United Kingdom, Freeman produces more than 15,000 events annually. Freeman has the ability to assist customers in all aspects of the trade show process, from set-up to take-down and everything in between. An employee-owned company, Freeman places an emphasis on respect for people, providing unparalleled customer service. Freeman has received numerous awards for excellence in the trade show industry.


Freeman is seeking a Client Solutions Manager to develop relationships and solicit business with new and existing accounts. Oversees execution of projects, coordinating team efforts to achieve client vision. Grows opportunities with existing accounts by selling additional services. Solid understanding of the business and assigned accounts. Additional duties include:


  1. Sell to corporations, associations and internal customers within an assigned market and/or segment

  2. Actively involved in selling to inside and outside customers, while maintaining and growing client relationships

  3. Capable of selling all Freeman Audio Visual solutions to a broad range of clients

  4. Ascertain requirements, develop and present proposals to potential clients.

  5. Prepare presentation collateral materials and make stand-up presentations where appropriate, along with necessary follow up activities to complete sale.

  6. Up-sell current customers.

  7. Accept phone calls for call-in leads.

  8. Obtain future show/event schedule information from client and solicit appropriate future business.

  9. Perpetually expend effort toward developing new business.

  10. Quote prices and credit terms in compliance with Freeman policies and procedures.

  11. Entertain clients and prospects as necessary.

Account Management:

  1. Assist personnel with accounts when appropriate.

  2. Confirm jobs and follow-up appropriately with information to prepare service plan requirements.

  3. Inspect job site with local branch when necessary.

  4. Produce and review orders with project managers and branch personnel.

  5. Supervise jobs in progress as required.

  6. Follow-up and resolve customer complaints and collections when necessary.

  7. Cross-sell all Freeman services.


  1. Attend local industry meetings and functions as directed, and submit follow-up reports.

  2. Prepare reports of business transactions and keep expense accounts.

  3. Record activities in company-provided CRM system.

  4. Submit an itemized expense report for approval per company policies.

  5. Develop and maintain strong working relationships with branch operations.

  6. Performs other duties as may be assigned.


  • Minimum three (3) + years of sales experience

  • Must be willing to consistently cold call and solicit new business

  • Working knowledge of Microsoft Office Suite and Internet applications

  • Demonstrated drive for personal growth and commitment to succeed


  • High School Diploma or GED


  • Bachelor's Degree

Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status.

In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Emails should be limited to disability-related assistance only and should not be used for any other inquiries.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.