JPMorgan Chase Commerce Solutions - Senior Product Manager - Tampa, FL or Dallas, TX in Dallas, Texas

Commerce Solutions, a business unit of JPMorgan Chase, is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment methods, such as credit cards, debit cards, prepaid stored value cards and electronic check processing. With a legacy of innovation and vision in electronic payments, Commerce Solutions promoted the growth of e-commerce worldwide. The company continues to fuel the success of the Internet's largest brands, currently processing more than 50 percent of all Internet transactions. Offering secure payment solutions, improving cash-flow management, mitigating risk and accelerating funding - Commerce Solutions’ consultative approach helps today's small and emerging businesses become tomorrow’s industry leaders. On the Internet or at the point of sale, Commerce Solutions’ unique combination of outstanding service, innovative solutions and financial strength offers solid benefits to companies both large and small.

The Senior Product Manager is responsible for shaping the strategic product roadmap, partnering with a team of product managers and requirements writers, leading a cross-functional team to coordinate development and on-going, active management of industry-leading commerce product offerings and managing the associated book of work.

This individual will also drive the product commercialization strategy, manage competitive dynamics, provide subject matter expertise and serve as the market-facing conduit between external organizations and the internal product development organization and process inside Chase Commerce Solutions.

This highly collaborative position requires an individual who has demonstrable product management and ownership skills and a proven history of successful product delivery and team management. The ideal candidate understands that product management is cross-functional and involves business development, strategic thinking, market research, client interaction, architecture, resource planning and general awareness of goals versus constraints. A great product manager understands the balance between the ideal product and the minimum viable product.


  • Responsible for one or more international processing/product solutions

  • Maintaining internal and external product roadmaps and balancing market demand with internal and other business demands to shape that roadmap

  • Collects market requirements, both customer and other external sources, translates into actionable material such as project charters and business requirements for the internal product development process, and shepherds products through the delivery process to meet customer expectations

  • Interfaces with sales and sales support staff to engage customers and inform customers of the detailed features and functionality of Chase products and platforms

  • Helps customers solve problems and craft viable solutions that can be delivered to market

  • Manages a set of products, features, or functions, including documentation, messaging, positioning, business models, pricing recommendations so that all stakeholders have access to clear consumable information

  • Interfaces with external partners and customers to promote Chase Commerce Solutions offerings and socialize those offerings in a way that positions Chase as the go-to market partner for payments solutions

  • Supports all controls and compliance requirements and ensures that all pre and post launch conditions are met in order to release product on time and on budget

  • Bachelor's degree in computer science, business, or related field

  • 5 to 7 years of product or related experience

  • Must have 3 years experience working at a payments, or payment technology, company

  • In-depth understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)

  • Proven ability to drive and deliver a successful Product Roadmap

  • Experience developing product strategy and establishing product positioning

  • Must have team management experience as well as strong organizational skills to plan, organize and schedule resources

  • Proven success interfacing with external parties

  • Experience with technical concepts and working with technical staff as needed

  • Ability to develop creative ways to achieve goals

  • Strong communication and presentation skills

Job: *Product Management


Title: Commerce Solutions - Senior Product Manager - Tampa, FL or Dallas, TX

Location: TX-Dallas-JPMorgan International Plaza 2 / 01804

Requisition ID: 160091366

Other Locations: US-FL-Tampa-FS1-4915 Independence Pkw / 02976