JPMorgan Chase Commerce Solutions - Vice President Relationship Manager Senior - WAH in Dallas, Texas
VP, Relationship Manager Sr - 603 Key Responsibilities and Accountabilities • Responsible for developing, growing and retaining business for complex portfolio. • Advanced proactive, consultative client support. • Responsible for coordinating quarterly/annual client performance reviews. • Assist in developing processes and procedures for both/either department and client enhancement. • Understand and assess client needs, troubleshoot issues, quantify downstream impacts. • Apply consultative influencing and selling to develop and execute strategies to deliver appropriate solutions. • Perform what ‐ if analysis to explore impact of industry announcements. • Expectations to grow portfolio's profitably through effective account management and implementation of sophisticated and often complex product strategies. • Drive complex contract renegotiations. • Keep management abreast of client developments. • May interact with members of other LOBs. • Research, champion, advocate and follow through on issues/questions. • Make recommendations on new products and services dependent on client input and general industry observations. • Prepare portfolio performance summaries for upper management. • May participate in project teams representing RM function and client needs. • May attend industry events on behalf of company prospecting new and existing clients.
Decision Making / Expected Impact • Highly visible, interactive engagement with clients. • May assist in setting strategy and driving execution for overall functional impact. • Provide coaching and consultancy to team members. • Individual portfolio growth goals. • Typically the largest clients with highest exposure points. • Dedicated, primary point of contact for complex, select portfolio of clients. • In person engagement expected. • High quality, high touch contact.
Minimum Requirements • College degree preferred, secondary degree desired. • Generally 8 years industry or relevant experience. • Extensive knowledge of functional discipline with proven track record of successful relationship management experience. • Ability to prioritize multiple initiatives. • Extensive knowledge of product(s) and solution options. • Extensive negotiation, selling, influencing and presentation skills. • Typically has deep internal knowledge of platforms, technical capabilities
Job: *Relationship Management/Sales
Organization: *CONSUMER & COMMUNITY BANKING
Title: Commerce Solutions - Vice President Relationship Manager Senior - WAH
Location: TX-Dallas-JPMorgan International Plaza 2 / 01804
Requisition ID: 160097601