Toyota Delivery Manager, Marketing Technology in Dallas, Texas
Title: Delivery Manager, Marketing Technology Location: US-TX-Dallas-Plano Other Locations:
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.
Who we’re looking for
The TFS-BTS Department is looking for a passionate and highly-motivated Delivery Manager, Marketing Technologies. The primary responsibility of this role is to oversee technology delivery to assist in TFS Marketing group initiatives. They will oversee the work of 5 contingent IT contractors.
This person will understand both the data foundation of Digital Marketing consumer platforms, paired with a working knowledge of marketing activities like digital/social media campaigns, leads generation, cross channel communications and customer retention programs. This role is responsible for capturing customer data analytics on toyotafinancial.com, in support of marketing program optimization.
A successful candidate will bring demonstrated experience with technologies supporting lead generation, loyalty campaigns and analytics, preferably experience with Adobe Marketing Cloud/Adobe Audience/Adobe Campaign Agile, Scrum and Waterfall methodologies.
What you’ll be doing
Provide production support & project delivery for the Marketing Business Units
Develop marketing technical roadmap. Effectively capture both the BTS and Marketing roadmap goals and objectives and create tactical technology plan.
Provide technical guidance to Marketing business partners via knowledge of the capabilities/constraints of the applications supported and business processes Oversee technical team as required for all projects impacting the Marketing area Act as an internal consultant providing guidance on complex projects and research strategic planning matters
Ensure cross-functional resolution of application support issues Work closely with the PgMO, BSA CoE and QA CoE to ensure standards of Projects and System Enhancements are met and delivered Develop ongoing communications with application vendors to ensure understanding of future direction, new technologies, and identification of new opportunities What you bring
Bachelor’s degree in Computer Science, Business Administration, MIS
Experience managing large and small scale implementations and business enhancements into existing digital marketing technology applications and infrastructure SME level experience with Adobe Marketing Cloud/Adobe Audience/Adobe Campaign
Experience with all aspects of the Software Development Lifecycle and methodologies, including Agile, Scrum and Waterfall
Past leadership of a small vendor IT outsourced staff
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Vehicle purchase & lease programs
Comprehensive health care and wellness plans for your entire family
Flextime and virtual work options
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, child care, schools and more
Flexible spending accounts
Relocation assistance What you should know
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com!