The Hospitals of Providence Denials Specialist in Dallas, Texas
Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management at http://coniferhealth.com/revenue-cycle.html , patient communication at http://coniferhealth.com/patient-communications.html s, and value-based care at http://coniferhealth.com/valuebasedcare.html solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Responsible for validating dispute reasons following Explanation of Benefits (EOB) review, escalating payment variance trends or issues to NIC management, and generating appeals for denied or underpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Validate denial reasons and ensures coding in DCM is accurate and reflects the denial reasons.
Coordinate with the Clinical Resource Center (CRC) for clinical consultations or account referrals when necessary,
Generate an appeal based on the dispute reason and contract terms specific to the payor.
This includes online reconsiderations.
Follow specific payer guidelines for appeals submission
Escalate exhausted appeal efforts for resolution
Work payer projects as directed
Research contract terms/interpretation and compile necessary supporting documentation for appeals, Terms & Conditions for Internet enabled Managed Care System (IMaCS) adjudication issues, and referral to refund unit on overpayments
Perform research and makes determination of corrective actions and takes appropriate steps to code the DCM system and route account appropriately.
Escalate denial or payment variance trends to NIC leadership team for payor escalation.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermediate understanding of Explanation of Benefits form (EOB), Managed Care Contracts, Contract Language and Federal and State Requirements
Intermediate knowledge of hospital billing form requirements (UB-04)
Intermediate understanding of ICD-9, HCPCS/CPT coding and medical terminology
Intermediate Microsoft Office (Word, Excel) skills
Advanced business letter writing skills to include correct use of grammar and punctuation.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or equivalent, some college coursework preferred
3 - 5 years experience in a hospital business environment performing billing and/or collections
Job: Conifer Health Solutions
Organization: 238-Conifer - Dallas - TX
Title: Denials Specialist
Requisition ID: 1605046328