Ortho Clinical Diagnostics Field Service Engineer - Dallas TX in Dallas, Texas

Field Service Engineer - Dallas TX

Req ID: 2016-3693

Location: TX-Dallas

Field Service Engineer - Dallas TX


The Company:

Ortho Clinical Diagnostics (Ortho) is a leading global provider of in vitro diagnostics. We have an established track record for providing high-quality products and services to the global clinical laboratory and immunohematology communities. Headquartered in Raritan, NJ, Ortho Clinical Diagnostics has approximately 3,800 employees, serving customers in more than 120 countries.

We are recruiting and retaining the best and brightest around the world. People who are performance driven, want to make a difference and who help us grow our leadership position in a changing marketplace. The power to reimagine starts with empowered people. People who are empowered to grow and given the chance to succeed in ways they hadn’t thought possible before.

Our purpose is simple: to improve and save lives with diagnostics. We do that by reimagining what’s possible. It’s what defines us. It’s the Ortho difference.

The Career Potential:

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.

The Opportunity:

Ortho Clinical Diagnostics a global company, is recruiting for a Field Service Engineer , the ideal candidate will be located within the assigned territory for this positon.

Position is work from home and offers a Company Car, Gas Card, All Vehicle Maintenance Covered by Ortho, Laptop, and Cell Phone.

The Responsibilities:

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. This position will also require the individual to assess Customer needs and recommends solutions in accordance with product specifications and Customer Specifications. Conducts technical training and product briefing with customers, vendors and company representatives as needed. Act as local on-site representative to customer's organization. Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware. This position requires the individual to provide service support in the hospital/clinic laboratory environment.

The Individual:

  • A minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering is preferred or 4 to 6 years of related military experience is required.

  • A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.

  • The ability to organize and express ideas clearly, verbal and written, in individual or group situations; working effectively is required.

  • Must possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.

  • Ability to effectively manage assigned workload within allotted time constraints.

  • Ability to travel around the territory with occasional travel outside the area is required.

  • Travel requirements for this position is up to 50%.

  • This candidate must have the ability to lift 75 lbs.

  • A valid driver's license is required at all times.

  • Extended Hours may also be required.


Equal Opportunity:

At Ortho Clinical Diagnostics, we are proud of the empowering, inclusive and innovative culture we are growing. Our team is passionate about our work, and brings deep knowledge, industry experience and diverse thinking that drive results, making Ortho a place to grow your career.

Ortho Clinical Diagnostics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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