DHL Express Field Service Supervisor in Dallas, Texas
We currently have an opportunity for a Operation Supervisor at our Dallas TX, facility. As the Operation Supervisor, you will provide operational management and support at various service center locations to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. In addition, you will ensure compliance with safety, security, regulatory, and DHL’s policies.
Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations Ensures safe, efficient and timely handling and transportation of all customer materials Works with sales management to promote DHL sales growth by advising on customer activities and achieving specific customer call targets When required ensures compliance with import/export regulations, duties, and tariffs in some markets Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff Key Requirements
BA/BS Degree (preferred) 1 year leadership or supervisory experience Proficiency with Microsoft Office – Outlook, Excel and PowerPoint Knowledge and effective use of fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization Execution of basic supervisory approaches for work direction, motivation, and disciplinary action
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.
Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Requires manual dexterity and visual and hearing acuity. Tasks may involve extended periods of time at a keyboard or work station. Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
Please note a resume is required to apply for all DHL positions. If you do not have a resume readily available, please visit: http://dhl-resumebuilder.com This program will work on both Windows and Mac operating systems. *cb
Business Unit: DHL Express US
Travel Required: Below 25%
Employment Type: Permanent Full-Time
Work Permit Required: Yes
Shift Requirement: Mixed