Viverae Fulfillment Manager in Dallas, Texas

The Fulfillment Manager provides Viverae screening staff with the supplies and equipment necessary to run a successful health screening. Working closely with the AVP, Screening Services, Fulfillment Manager is responsible for providing superior customer service to our clients by ensuring that all shipments are packaged accurately and delivered in a timely manner.

  • Manages a budget for the Fulfillment area

  • Makes critical decisions when supplies do not arrive in a timely manner due to the carrier

  • Updates and maintains internal systems with shipment information

  • Maintains accurate Supply Balance entries through NetSuites

  • Packs and unpacks supplies and equipment securely and effectively

  • Tracks shipments to include proof of delivery

  • Effectively communicates with and updates screening staff with shipment details and/or changes/special instructions

  • Maintains inventory and quality control tests as needed

  • Assists with miscellaneous duties as assigned

  • 2-3 years customer service experience

  • 1-2 years of management and/or supervisory experience required

  • Strong organizational and analytical skills

  • Strong knowledge/experience working in NetSuite

  • Strong knowledge of Microsoft Office (Excel, Word, and Outlook)

  • Strong knowledge of math and logistics required

  • Works well individually and as part of a team, and maintains an upbeat, positive attitude

  • Ability to multitask in a stressful environment

  • Good written and verbal communication

  • Excellent attention to detail

  • High School diploma or equivalent

Physical Demands:

  • Frequently required to stand, walk, stoop, kneel, crouch or crawl

  • Occasionally required to sit, balance, and/or reach

  • Must be able to lift and/or move 15-70 pounds

  • Must be able to travel to screening events when needed (roughly 30% overnight travel)

ID: 2016-1791