Monogram Residential Trust Leasing Professional in Dallas, Texas
Responsible for meeting the sales and marketing aspects/goals of the assigned community.
Come join our team at 4110 Fairmount!
Greet prospects, professionally present the features and benefits of the assigned property, and properly secure lease agreements from qualified persons.
Follow up on prospective residents and market the community to telephone prospects. Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
Shows/tours apartment homes to prospective residents while following the proper procedures and safety guidelines.
Ensure guest cards are complete, entered into the property management software and follow up is completed for prospects.
Timely and accurate processing of all required administrative forms, leases and related information.
Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. Including processing rental applications, preparing move in information, lease files, renewal letters and leases, as well as, any other residents and leasing related documents.
Regularly answering phones, taking messages, responding to email leads and inquiries, filing and entering work orders in property management software.
Provide quality customer service and timely response to customer requests and complaints.
Maintains and assists with keeping the office, amenity areas, model apartments and community clean and professional appearance.
Develop and maintain first class customer service relationships with prospects and residents.
Physically inspects the community when on grounds, picks up litter and report any maintenance needs to the Service Team.
Maintain relationships with all apartment locater services and local businesses to provide informational material. Update periodically.
Assist with shopping competitive properties.
Maintain thorough product knowledge of the property, sister properties, corporate housing partner and competitors.
Assist Leasing Manager and/or Community Director in developing and implementing effective marketing goals to increase traffic and leads.
Maintain on-going resident retention program under direction of the Community Manager.
Assists with resident functions and as directed by the Leasing Manager and/or Community Director.
Miscellaneous duties as required.
The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.
High School diploma, or general equivalent degree (GED)
Associate’s or Bachelor’s degree preferred.
Minimum 6-months experience in a customer service/sales position
Experience in residential property management a plus
Physical Demands/ Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing duties of the job, incumbent is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must often lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: The noise level in the work environment is usually moderate.
Keywords: Leasing Agent, Sales, Leasing Consultant
Job ID: 2016-1029