HCA, Hospital Corporation of America Medical Office Specialist in Dallas, Texas


Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.


  • Work at the reception desk, answer phones, greet and communicate with patients and providers.

  • Scheduling, canceling, and rescheduling patient appointments.

  • Checking in patients and properly documenting registration.

  • Insurance verification and verification of patient demographics.

  • Filing and retrieving medical records/files.

  • Copying and faxing duties.

  • Collecting co-pays and cash from patients, getting authorization on credit cards.

  • Entering charges, payments, and balancing the day in the computer.

  • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

  • Perform other duties as required.

  • Must read, understand, and adhere to all Physician Services policies and procedures.

  • Practice and adhere to the Code of Conduct and Mission and Value Statement.

  • Practices certified as Patient Center Medical Home include these additional job duties:

  • Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.

  • Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home.


    Less than one year of experience is required, one to three years of experience is preferred. Current CPR and SAMA certification or attainment during orientation. Strong communication skills in both oral and written format recommended.


    Essential function of the job includes: Extended walking and standing daily, frequently carrying up to 40 lbs., ability to grasp, requires corrected vision and hearing to normal range, full range of motion to include restraining patients to protect them from harm to themselves or others; some exposure to communicable diseases or bodily fluids, hand-eye coordination, manual and finger dexterity. OSHA BLOOD BORNE CATEGORY I.

Title: Medical Office Specialist

Location: Texas-Dallas-Green Oaks Behavioral Healthcare Service - Dallas

Requisition ID: 07126-83908