Veteran Health Administration RN Case Manager - Mental Health in Dallas, Texas

Announcement Number: AH-16-ALF-1794833-BU

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Position Info: Full Time

Location(s): Dallas, TX

Open Period: 2016-09-06 to 2016-09-20

OverviewWho May Apply

United States Citizens

Appointment Duration

Excepted Service Permanent

Job Status

Full Time

Agency Marketing Statement

Vacancy Identification Number (VIN): 1794833

Job Summary

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

VA North Texas Health Care System (VANTHCS) is the second busiest VA system in the nation and we are growing! Comprised of the Dallas VA Medical Center, Sam Rayburn Memorial Veterans Center in Bonham, Fort Worth Outpatient Clinic and Tyler VA Primary Care Clinic, VANTHCS is an integrated health care system with approximately 4,000 employees and over 1,600 volunteers and clinical trainees. VANTHCS also coordinates a Community Based Outpatient Clinic program throughout its 40-county primary service area to improve access to care for veterans throughout 38 North Texas and 2 in southern Oklahoma. Through these four distinctive facilities and relationships with other agencies, VANTHCS offers a continuum of health care services to a veteran population of approximately 500,000.

Housed on an 84-acre campus, Dallas VA Medical Center is the corporate headquarters for VANTHCS and serves as the tertiary referral center. Through its partnership with The University of Texas Southwestern Medical Center at Dallas (UT Southwestern), it also has emerged as a major teaching and medical research center. Primary care and multi-specialty outpatient clinics are also provided, making VANTHCS the second largest health care system based on number of patients seen.

Dallas provides a wide variety of cultural and educational opportunities, has a variety of affordable housing opportunities, and is easily accessible nationally and internationally.

VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

Key Requirements

  • U.S. Citizenship

  • Full unrestricted Licensure, Certification, or Registration required

  • Must pass pre-employment examination

  • Designated and/or Random Drug Testing required

  • Background and/or Security Investigation required

  • English Language Proficiency required

DutiesMajor Duties

Applications are being accepted for 2-RN Case Managers in Mental Health. These positions are in Mental Health, MHICM (Mental Health Intensive Case Management) program.MHICM is a Multidisciplinary community based program.Case Managers care for Veterans with a history of complex medical and mental health issues.

Requirements and Duties:

·The incumbent must possess a full,current, active and unrestricted license as a professional nurse from an ACEN or CCNE accredited program.

·A BSN is preferred.

·A minimum of 3-years RN experience in Mental Health is required

·Experience in working with clients diagnosed with serious mental illness preferred

·Incumbent must have at least 2-years of experience in med/surg.

·A minimum of 2 yearsof experience working in a community setting

·Visiting patients in their homes is required.

·Incumbent must have at least 1-year of experience working with a multidisciplinary team.

·Incumbent must also have at least 1-year experience working in a program that focuses on Mental Health Recovery.

Incumbent must have excellent attendance and flexibility in scheduling, and must be knowledgeable of computer systems. The tour is primarily Monday through Friday, Day shift, with the ability to work off tours, weekends and holidays as necessary to provide patient care.Telework may be a possibility.

Tour of duty: Primarily Monday through Friday, Day shift, with the ability to work off tours, weekends and holidays as necessary

Recruitment/Relocation incentive is not authorized

Please see the "Required Documents" located underneath the "How to Apply" button to ensure you have submitted all documentation

Qualifications And EvaluationQualifications

Minimum Qualifications:

  1. Citizen of the United States.

  2. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education (ACEN) or The Commission on Collegiate Nursing Education (CCNE). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.

  3. Must be proficient in spoken and written English.

Applicant's education and experience will be reviewed by a Professional Standards Board in determing the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrates essential core competencies for VHA Nursing Personnel. The criteria are as follows: Practice: practice, ethics and resource utilization, Professional Development: performance, education/career development, Collaboration; collaboration, collegiality, Scientific Inquiry: quality of care, research. Education/Experience Requirements:

·Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, no experience.

·Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of experience, or an ADN or Diploma in Nursing and a bachelor's degree in a related field and no experience; or a Bachelors of Science in Nursing (BSN) and no experience.

·Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.

·Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience.

·Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.

Preferred Experience: Two years of experience in med/surg and a community setting


Reference: VA Handbook 5005/27, Part II, Appendix G-6 NURSE QUALIFICATION STANDARD

Physical Requirements: Heavy Lifting (45 lbs and over); Heavy Carrying (45 lbs and over); Pushing and pulling (up to 4 hours); Reaching above shoulder; Both hands required; Walking (up to 4 hours); Standing (up to 4 hours); Kneeling (up to 5 hours); Repeated bending (up to 2 hours); Near vision correctable at 13" to 16" to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Hearing (aid permitted) and Emotional and Mental Stability.


PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

How To Apply InformationHow To Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Tuesday, September 20, 2016 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click the Submit My Answers button to submit your application package.

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Required Documents

You must provide a complete application package which includes:

  1. Resume.

  2. VA Form 10-2850a - Application for Nurses and Nurse Anesthetist (Available at

  3. Occupational Questionnaire (only required if unable to apply on line)

  4. Optional Form 306 - Declaration for Federal Employment (Available at This is a required form and must be submitted with your application.

  5. Copy of your nursing license which shows current expiration date (required).

  6. Ifa current Federal employee, include latest SF-50 - Notification of Personnel Action. (required).

7.If claiming veteran's preference you must include the following documents:

a. All copies of your DD Forms 214, member 2 or 4 copy that shows your character of discharge

(required if claiming).

b. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, should also complete and submit a signed SF 15, Application for 10-Point Veteran Preference (available at required if claiming.

c. A copy of your disability rating letter(required if claiming).

Current VANTHCS employees must submit the following documents

  1. Resume (required)

  2. Copy of unofficial college transcripts (required)

  3. Copy of nursing license showing current expiration date (required)

  4. Copy of your latest SF-50 (Notification of Personnel Action) required

  5. Any other supporting documentation if desired

  6. Occupational Questionnaire (only required if unable to apply on line)

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  • To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1794833.

  • Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Tuesday, September 20, 2016 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  • Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

  • Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

  • Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

What To Expect Next

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

Benefits And Other InformationBenefits

Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at

Other Information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.