American Airlines Senior Analyst Product Development in Dallas, Texas
Senior Analyst Product Development
Date: Oct 19, 2016
Location: Dallas, TX, US
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Additional Locations: None
The aa.com Product Owner is responsible for delivering business value by managing the product development lifecycle. This role has a primary focus on defining and writing clear, precise, business requirements for new or enhanced products/services that will be implemented on our consumer facing (web and mobile) sites.
Key Responsibilities & Accountabilities
Manage and be accountable for the development and implementation of new products/enhancements, including evaluation, scoping and execution.
Define, create, and own a backlog of user stories, including release backlog management.
Work collaboratively with assigned business units to accept completed user stories and conduct end of iteration demonstrations for a wider audience within American.
Liaise with Usability and Design teams to manage deliverables and ensure cohesiveness between business requirements and design/usability standards for the site/application.
Work closely with IT to define requirements using Agile methodologies and resolve issues while ensuring business objectives are still being achieved.
Prepare project communication plans to set expectations with stakeholders – including recurring meeting schedules, demo schedules, etc and send out proper calendar appointments that align with the defined project communication plan
Prepare regular briefings/updates on project roadmaps including status, risk mitigation strategies, risk contingencies and impacts as well as communication of requirements changes to stakeholders.
Ensure marketing communications user stories are completed in a timely manner and keeping the PO Manager apprised of status
Collaborate with the analytics team to ensure that assigned projects are measureable after implementation. This includes ensuring the requirements being delivered provide the data needed to track performance.
Serve as the Digital subject matter expert for assigned area of responsibility.
Work with external vendors, as required, to ensure 3rd party development meets business requirements
Undertake other ad hoc projects as required.
To be successful in this role, an individual must have or be able to quickly develop the following skills, knowledge, and/or experience:
Undergraduate degree in relevant field or equivalent work experience/training; MBA preferred
Four years e-commerce experience – prior experience in product or requirements development for internet based applications highly preferred
In-depth understanding of the functionality and capabilities available on aa.com, with the ability to evaluate and communicate what is technically feasible
Strong technical acumen with a comprehensive understanding of systems business logic and how American’s systems interact with each other (ex: Sabre, ITA and Amadeus platforms, ETDS, common services, etc.)
Hands-on experience in applying Agile, American’s Software Development Methodology, is also necessary in daily and weekly ‘scrum’ practices
Proficient in Rally, American’s preferred Agile project management tool
Execute best practices for meeting management including sending out agenda, tracking action items, etc.
Must be well organized, methodical and pay close attention to detail
Proven ability to prioritize and manage multiple projects simultaneously
Possess strong analytical skills
Possess excellent written/oral communication skills
Proficient with Microsoft Office software (e.g. Excel, Word, PowerPoint, etc.)
Able to work well in a team
Flexible and adaptable in an evolving environment
Ability to work with little or no supervision
Self-motivated and creative problem solver
Airline/travel industry experience preferred
Additional Locations: None
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
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