EY Senior Billing Specialist in Dallas, Texas

Title: Senior Billing Specialist

Location: US-TX-Dallas

Job Number: DAL00410

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


Job Summary:

The Billing Specialist Senior Associate position initiates and manages all aspects of billing preparation for our most complex client arrangements in consultation with the Client Serving Executives (CSEs) and ensures invoices and supporting schedules are produced accurately and timely. This position requires strong multi-tasking skills and the ability to balance competing priorities. The Billing Specialist Senior Associate will support global accounts with extensive billing arrangements in addition to executing Accounts Receivable (AR) activities. Position also requires a positive attitude, operational flexibility, and ability to evaluate billing situations, recommending optimal actions and/or solutions.

The Billing Specialist Senior Associate will be required to effectively leverage offshore resources for transaction processing related activities (posting payments, processing invoices, etc).

Key Responsibilities:

  • Proactively drives the billing process along with the Engagement Manager/ team
  • Understands and complies with client and EY billing guidelines
  • Tracks and monitors billing agreements as outlined in statement of work (SOW), promptly highlighting approaching fee caps and inconsistencies in agreed upon billing targets
  • Collaborates with Engagement Manager to research and resolve any disputes or discrepancies in billed amounts
  • Performs unbilled and billed reconciliations on highly complex and global accounts
  • Researches billing issues for clients and resolves all discrepancies
  • Reviews and analyzes data in Excel and produces necessary attachments in client requested format to accompany invoice
  • Resolves any internal billing or GT&E issues impacting billing processing
  • Proactively communicates and escalates billing issues to the attention of the partner/engagement manager and FMA
  • Follows up on aged accounts receivable items as agreed and tracks status of collection
  • Provides direction to offsite resources for correct application of payments and as necessary engages relevant parties to ensure accuracy
  • Proactively monitors unapplied cash and assists in cash application corrections
  • Understands customer payment processes to develop strategies to effect prompt payment from customers. Uncovers and takes appropriate action to resolve any issues preventing customers from making prompt payment
  • Documents issues and appropriate action plans to resolve issues
  • Organizes appropriate resources to prepare action plans that will resolve issues preventing client payment.
  • Assists with special projects as requested

To qualify, candidates must have:

  • Serves as a coach/mentor to more junior/less experienced billing/AR team members
  • Excellent written and verbal communication skills
  • Proven teaming abilities including demonstration of effective virtual teaming
  • Effective multitasking and prioritization skills
  • Strong proficiency with Microsoft Excel and Word programs as well as the ability to learn new applications quickly
  • Effective organizational, delegation and time management skills
  • Strong attention to detail and accuracy
  • Ability to demonstrate self-motivation and ownership of assigned work
  • Ability to be an effective team leader
  • Associates Degree or higher in business administration or equivalent
  • 4 years in a specific functional accounting or finance area or a related function

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.