Level 3 Communications Sr. Mgr, Field Operations | Field Services | Dallas, TX in Dallas, Texas
Essential Duties 1. Contributes to the Division’s cost effective management of the operations expense budget and capital expense budget with focus on expense reduction; overtime, on-call, Fleet usage, tools and supplies, cell phone usage, etc. 2. Manages and coordinates outside plant construction and protection, facility and equipment maintenance, and installation of fiber optic equipment throughout the geographical area. 3. Builds a high performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and take action. Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration. 4. Ensures compliance with established preventative maintenance inspection, quality assurance, safety, and training requirements in the established geographical area of responsibility. 5. Ensures performance results meet or exceed established service levels; on-time performance for service installation, customer response, network restoration, routine repair work, and installation quality. 6. Evaluates situational events using alternative analysis, innovation, and good judgment to make effective decisions.
Basic Qualifications Minimum skills required to perform in this role. Education Qualifications: Bachelor's Degree or 7 plus years of relevant job experience. Relevant job experience is described as: 7. Job experience in similar industry 8. Job experience with similar essential duties Physical Requirements: 9. Field – Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 25 lbs.; Valid driver’s license required; works in all weather conditions.
Preferred Education, Skills and Experience Education and Experience 10. Experience: 7 yrs 11. Education Level: Bachelor's Degree 12. Field Of Study: Engineering, Computer Science or related field 13. Attention to detail with good organizational capabilities. 14. Ability to prioritize with good time management skills.
Knowledge, Skills or Abilities 15. Interpersonal and communications skills required to successfully interact as a member of the operations leadership team. 16. Ability to act decisively in the execution of all inside plant and outside plant projects and activities. 17. Exhibit a long-term, strategic Company vision. 18. Ability to adapt to changing priorities. 19. Effectively manages vendor and contract resources. 20. 7 years of progressively expanding responsibilities and experience in telecommunications, networking, technology management, or data center operations. 21. Competent with MicroSoft Office applications and ability to learn corporate specific computer applications.
Job: *Operations / Service Delivery
Title: Sr. Mgr, Field Operations | Field Services | Dallas, TX
Location: Texas-Dallas-TX:Dallas:3180 Irving Blvd.
Requisition ID: 36664