FREEMAN Talent Development Manager - FXP - Dallas, TX in Dallas, Texas
Since 1927, Freeman has provided customers with comprehensive services for face-to-face marketing events including expositions, conventions, corporate events and exhibits. Headquartered in Dallas, with more than 70 offices in North America and the United Kingdom, Freeman produces more than 15,000 events annually. Freeman has the ability to assist customers in all aspects of the trade show process, from set-up to take-down and everything in between. An employee-owned company, Freeman places an emphasis on respect for people, providing unparalleled customer service. Freeman has received numerous awards for excellence in the trade show industry.
Freeman is seeking a Talent Development Manager - FXP to lead the implementation of a comprehensive Freeman strategy for the FreemanXP enterprise. Focus on developing and implementing training that meets the changing needs of the FXP organization, encompassing Sales, Operations and Creative. Responsible for planning, creating, implementing and managing innovative learning solutions that align with Freeman’s business strategy.
FreemanXP uses the power of social engagement to inspire audiences to action. Whether online or face-to-face, FreemanXP connects individuals and brands in ways that accelerate engagement and create transformational change on a global scale. FreemanXP is a brand experience agency within the greater Freeman organization, offering a full range of marketing solutions from strategy and creative services through event/production management and measurement. Additional duties include:
Oversee all aspects of the FXP training strategy implementation
Design, develop, and facilitate innovative development programs (for all FXP roles) that align with the FXP strategy and objectives
Partner and build relationships with FXP leadership and designated FXP subject matter experts (SMEs) to gain knowledge of specific work scenarios requiring FXP development to improve performance
Identify and develop internal training programs to address performance gaps
Research, identify and make recommendations on third party vendors/business partners that align with the business needs, ensuring Freeman’s quality standards and objectives are met
Use instructional design methods, including conceptual knowledge and application of adult learning theory, in producing relevant training materials such as training manuals, multi-media visual aids, interactive games, and other educational materials
Utilize a variety of training methods, mediums, and formats to develop high-performance employees and leaders throughout the organization
Implement evaluation metrics to assess impact of training efforts
Maintain knowledge and expertise in designated/assigned area of sales and training through continued interaction and collaboration with designated/assigned department SMEs
Work with representatives from various companies and locations to gain knowledge that will enhance training programs
Stay abreast of learning practices through self-development and training with industry specific organizations. Participate in continuing education opportunities as identified by supervisor
Perform other duties as assigned.
Minimum seven years of curriculum development and program delivery experience
Expert-level experience with planning, creating, implementing and/or managing a development curriculum for a medium-to-large organization with measured success
Must exhibit superior customer service/people skills when dealing with clients and staff
Must be an outstanding verbal communicator including the ability to speak effectively with all levels of Freeman leadership as well as facilitate collaborative discussions on various learning and development subject matter topics
Must possess excellent presentation skills
Must possess exemplary writing and editing skills
Proven execution of ADDIE method for effective development of learning content
Exceptional project management skills including the ability to multi-task and work under established deadlines
Proficient in Microsoft Word and PowerPoint, working knowledge of Microsoft Excel
Knowledge of training development software
Must be able to solve complex problems by taking a broad perspective to identify solutions
Proven ability to interpret internal or external business issues and recommend solutions / best practices
Ability to evaluate processes and procedures and develop curriculum on topic
Ability to instruct and demonstrate how to perform in sales
Experience with hosting webinars and virtual instructor-led training
Ability to measure and evaluate learning impact
Experience with leveraging learning management systems a plus
Ability to work independently, with guidance in only the most complex situations
Self-motivated, assertive, detail-oriented and dependable with a collaborative team approach
- Bachelor's Degree
Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status.
In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Freeman.Recruiting@freemanco.com. Emails should be limited to disability-related assistance only and should not be used for any other inquiries.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.