BD (Becton, Dickinson and Company) Technical Application Specialist in Dallas, Texas
BD is a global medical technology company that is focused on improving drug therapies, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines.
BD provides innovative solutions that help advance cellular studies and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures, optimize respiratory care and support the management of diabetes.
BD has state-of-the-art facilities around the globe that provide an environment which enables our highly talented workforce to be the best at their professions. We hire associates who have a passion and commitment to "Advancing the world of health.
We are always seeking great people to join our company on its journey to greatness.
Currently, BD is looking for a Technical Application Specialist to provide advanced support for BD Bioscience (BDB) Cell Analysis. The ideal candidate will have expertise in investigating aspects of cell biology for isolating cells for many applications such as, Immunology, Transplantation, Hematology, Chemotherapy, DNA, Pathology or Biological analysis.
The Technical Application Specialist will serve as a subject matter expert for strategic product applications in Clinical, Research or Pharma markets; will take active part in system validation activities throughout all phases of product development process; providing voice of the customer expertise to marketing, business development and product design teams; acting as a technical training and consulting resource for our in-house and field based technical teams, sales and service organizations.
ADDITIONAL RESPONSIBILITIES INCLUDE:
Supports critical customer sites and applying his/her expertise in with multi-color flow applications; demonstrates a strong working knowledge of all BDB Cell Analysis systems (Instruments, software, reagents) to provide product demonstrations, troubleshooting, assay/workflow design and other technical consultations as needed.
Understand major competitors platforms and stay scientifically relevant and engaged in fast moving fields in which our business participates and deeply understand BDB customer needs.
Participates in the development of validation protocols. Executes validation protocols and analyzes results. Participates in validation review meetings, and is responsible for preparation and presentation of validation product design reviews. Interacts with validation program personnel to recommend solutions to complex system workflow and customer issues.
Provides voice of the customer information source for Marketing, Product Development, Business Development and other departments. Participates as a member of product strategy teams as assigned. Collaborates with appropriate departments to develop technical presentations, applications notes and other communication materials.
Trains field-based and in-house technical applications associates as assigned. Provides technical support at tradeshows, user s meetings, workshops, and other special Cell Analysis venues as appropriate. Acts as a technical resource for internal associates. Ensures technical knowledge transfer between all customer facing teams
Keeps abreast of the U.S. and non-U.S. regulations affecting own area of job function as well as customer specific regulatory requirements.
Promotes a safe work environment. May provide recommendations on maintaining the safety of the work environment. Participates in Environmental Health and Safety programs. Addresses corrective actions whenever a hazard is identified. Notifies supervisor of all observed hazardous conditions or unsafe work practices. Ensures safe laboratory work environment.
Bachelor s Degree in a Biological OR Life Science; Masters or PHD in highly preferred.
At minimum of 5 years experience as a Technical Applications Specialist is required.
Previous experience leading cellular analysis applications in discipline areas of Molecular Biology, Pathology, DNA, Immunology, Chemotherapy, Genetics or Medical Technology utilizing flow cytometry analysis is required
Must be an expert in multicolor flow applications
Must have a strong working knowledge of all BDB Cell Analysis systems (Instruments, software, reagents) and understand major competitors platforms
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.
Job: Customer Service
Requisition ID: CUS100VE