ARAMARK Vice President of Operations - Business Dining - Lifeworks in Dallas, Texas

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.

Founded in 2008, LifeWorks Restaurant Group creates customized restaurants in office buildings that are unique to each client organization we serve. Our goal is to "Inspire Life at Work" and our chefs are dedicated to the creation of menus that use local ingredients to prepare sustainable, authentic dishes from scratch each day. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to the marketing of the final, branded product. For more information, please visit:

Vice President of Operations (VPO) is responsible for providing overall strategic planning and control for multiple districts in the south east region which may include multiple services to include dining and/or conference centers. Drive regional financial and operational goals for all service contracts. The VPO has full P&L responsibility and is the functional leader of dining operations for a segment of the region.

  • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt

  • Work directly with the RVP and Regional Finance Director to establish regional long-term and short-term operational and financial goals

  • Deliver strong operational performance by providing vision and clarity, and ensuring disciplined execution of Aramark standards.

  • Deliver ongoing tactical support for DM's and other direct and indirect reports.

  • Lead the budget and forecast process for a key business segment from an operational perspective to ensure effective operations (quality and service) and optimum profitability.

  • Drive succession planning strategies. Define critical training and development needs and partner with HRD and Regional HRMs to execute key recruitment, training, and development programs.

  • Develop and maintain mutually beneficial business relationships with clients.

  • Focus on retaining existing business and building base business. Provide support to key business retention efforts from an operational perspective.

  • Spearhead optimal controls and safeguards in fiscally challenged accounts throughout the region.

  • Serve as the functional leader for a key business sales process, partnering closely with the sales team.

  • Assist operational personnel in planning to drive optimal performance on all new business start-ups.

  • Review strategic new sales proformas; coach operators in financial modeling skills.

  • Establish and maintain effective customer feedback mechanisms, rapport, and customer-focused innovation.

  • Ensure all compliance (Sarbanes-Oxley, Wage & Hour, DOT, and others) by coordinating with local District Managers and implementing operational systems to ensure success.

  • Bachelor's degree required. May require specific degree or certification depending on the service.

  • Minimum 10 years’ experience in service appropriate operations, ideally food & beverage, and direct P&L leadership in multiple service dining, facilities, and/or conference center accounts.

  • Track record of success in leading multiple accounts with a portfolio valued at more than $25M.

  • Requires depth of knowledge and/or experience in managing all aspects of dining services, and/or aspects of conference center services.

Requisition ID: 89332

Employment Type: Fulltime-Regular