Texas Employer Restaurant Server in EAGLE PASS, Texas
REPORTS TO: Supervisor SCOPE OF POSITION: The Server provides friendly, excellent service to all guests that dines in the restaurant. DUTIES AND RESPONSIBILITIES: The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned as necessary. Performs all functions in accordance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensures the highest possible standards of guest service are provided and listens and responds to guest and employee concerns and questions. Greets guests at assigned buffet stations. Responsible for serving requested food or/and beverages to guests and ensures that supplies are maintained. Responsible for reporting all tips according to reporting requirements. Ensures that the buffet line is properly stocked with utensils and dinnerware. Ensures assigned stations are clean and organized. Periodically checks on guests to ensure they have service needs are met and clears dirty dishes/silverware/cups/glasses and other items such as napkins from tables. Utilizes hand sanitizers at all times. Attends and satisfactorily completes all required training as assigned and required. Performs other duties as assigned. REQUIRED QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Must be at least 18 years of age. Ability to be present at work for assigned schedule including, nights, weekends, holidays and extended hours when required. EDUCATION AND EXPERIENCE: Must have a high school diploma or G.E.D. MATHEMATICAL SKILLS: Basic math skills add, subtract, multiply, and divide. LANGUAGE SKILLS: Excellent English oral and written communication skills. Spanish or other language skills a plus. Must be able to provide authorization to work in the United States. Required to obtain and maintain a gaming license from the KTTT Gaming Commission. Responsible to keep all documents current and valid at all times. Kickapoo Tribe or other Tribal preference preferred. PHYSICAL & WORK ENVIRONMENTS: The physical and work environments described here are representative of those that must be met and are encountered by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to stand, sit, walk, bend for extended periods; reach with hands and arms; and, talk and listen on a regular basis. Ability to work for extended periods in an office under artificial fluorescent lighting with varying noise levels and in a smoke filled environment. Must be able to perform under pressure, concentrate for a prolonged periods and able to work long hours under stressful conditions. Specific vision abilities include the ability to adjust vision. The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.