Dell Healthcare Business Systems Analyst - El Paso TX in El Paso, Texas

Dell has 20 years of experience serving the healthcare community and helping to solve business and technology challenges. We have an excellent opportunity for the right candidate to join and provide value to our largest and longest serving Healthcare client in our Services’ business unit.

This client continues to grow and thrive, and we are looking for individual contributors who can assist Dell with meeting deliverables and client expectations. You will work with a fast-paced global leader in IT and have the ability to learn from the best and brightest in the industry

Role Responsibilities: -Provide functional Information Services support for users in a hospital setting -Supporting the client on various clinical and financial application such as Cerner, PBAR -Provide support internal to Information Services by reviewing help desk tickets, doing initial triage, resolving some yourself or passing on to the next level Business Advisors or to the local infrastructure team
-Especially support any Cerner EMR upgrades/implementations, and or issues assigned to resolve – works closely with the CI – attends Clinical Informatics Committee meetings. -Application Security set up new users in various local Applications, review eIDs and Local Access requests for appropriateness and accuracy -Help ensure that all security officers are notified of termination and job changes and also removes/changes access accordingly for any systems locally assigned. -Application maintenance and reviewing system logs for various applications -Perform help desk ticket triage and processing tickets to the IS team members -Helps insure that all interfaces are always up and running – works with vendors and home office accordingly -Responsible for coordinating and overseeing local application upgrades and implementations with vendors and end users. -Responsible for maintaining and updating the local hospital intranet. -Responsible for supporting local Microsoft Access development where necessary. -Perform some application maintenance -Perform security administration functions and follows up with all security administrators to ensure everyone is following procedures. -Review the system logs of various systems -Perform routine daily tasks such as FTPing files, data queries and processing of that data or reports to users -Compile, review and process compliance reports -Work with users and provide basic instruction for certain functions within the applications -Rotate in an on call schedule with the hospital's Information Services team


-4 years of experience working in a technical role, software support role or security admin role

-Experience in a Clinical environment such as a hospital, clinic, or physician's office

-Advanced use of MS Office Word, Excel, PowerPoint, Outlook

-Accurate data entry skills: must type 45-50 wpm


-Bachelor’s degree in related field or equivalent experience

-5 years of Business Analyst and/or User Access Provisioning / Access Control

-Able to perform quality control checks to ensure organization is meeting or exceeding standards – Strong presentation and collaboration skills, and can communicate in all aspects of jobs, including the creation of technical

NTT Data plans to acquire Dell Services as announced on 3/28/2016.
If you are selected for a Dell Services position and the transaction closes, your future employment will be with NTT Data. Dell recruiters can provide you with additional information about any applicable changes upon request.

/ Company Description / / With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success. /

/ Why work with us? / - Life at Dell means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. / / / Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind / : Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Job: *Application Management-Svcs IT

Organization: *Services

Title: Healthcare Business Systems Analyst - El Paso TX

Location: TX-El Paso

Requisition ID: 16000T6R