Texas Health Resources Admissions Specialist in Fort Worth, Texas

Qualifications/Duties:

Texas Health Harris Methodist Hospital Alliance is seeking a full time Admissions Specialist for their Patient Access Services Department in the Emergency Room.

Hours:

• Full Time; 1st Shift

• Friday – Sunday; 6:30 AM – 7:00 PM

Required Minimum Education:

• High School Diploma

Required Minimum Experience:

• 2-3 years of hospital admissions experience preferred

• Other hospital or physician office experience helpful

• 1-2 years of customer service required

Required License/Certification:

• CHAA certification preferred

Required Skills:

• Ability to type, spell, write, or print legibly with general knowledge of personal computers

• Strong interpersonal communication, documentation, and customer service skills

Job Responsibilities:

• This position exemplifies personal warmth and patient engagement, professionalism, is discrete, and offers solutions in anticipation of patient needs

• Greets every patient verbally, with eye contact and body language that is welcoming and friendly

• Gives total attention to patient and listens to what patients are saying and is conscious of non-verbal clues to patient's status

• Seeks to personally provide resolution to patient issues/needs or personally hands off to a more suitable level of staff member

• Appropriately judges communication with the patient based on the situation and patient's needs

• Verifies and obtains patient demographic information

• Collects complete financial information to include payer name, identification number, group number, subscriber, precertification, and complete mail claim information

• Positively identifies all patients prior to registration or revision

• Explains consent information, obtains signatures and witnesses with no omissions

• Distributes literature to patient to include information related to Advance Directives and Patient Rights and others according to procedure

• To minimize THR's financial risk by identifying and collection of know out of pocket expenses at the point of service

• Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as, Central Business Operations to resolve patient accounts

• Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances

Entity Information:

Texas Health Harris Methodist Hospital Alliance is a 70-bed, full-service hospital offering acute care and wellness programs to communities in North Fort Worth, Keller, North Richland Hills, Haslet, Justin and surrounding areas. The hospital provides numerous services, including emergency medicine, general and outpatient surgery – including an outpatient surgery center, women and infant’s care – including a level III neonatal intensive care unit, radiology – including a women’s imaging center, cardiac rehabilitation and therapy center, business health services, and wellness programs. Texas Health Alliance is a technologically advanced hospital that has earned national recognition for operating at the highest level of electronic medical record adoption. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.