Robert Half Technology Help Desk Analyst II in Fort Worth, Texas

Each store has been replacing their broken/outdated hard drives on a one off basis and the team doesn't really have the bandwidth to shut down and help the store once they get the new HD. These three people will be remotely assisting the retail associates with installing new hard drives – Pier 1 is just going to replace all of them in every store that hasn't been replaced within last year. The "POS" portion of the job is due to the fact the hard drives are running computers that have the store's POS system installed. The work should be relatively simple, and just plug and play because everything should be formatted, imaged, etc when it arrives to the store and these techs will be walking the rsa's through installation/troubleshooting.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

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Req ID: 04030-0008815792

Functional Role: Help Desk/Tech Support II

Country: USA

State: TX

City: Fort Worth

Postal Code: 76102-4106

Compensation: $15.84 to $18.34 per hour

Requirements: Customer Service, PowerShell, MS SCCM - System Cntr Config Mgr, MS Windows, POS - Point of Sale