Robert Half Technology Helpdesk/PC Support in Frisco, Texas
Seeking Help Desk Analyst to work with prestigious company. Looking for a Helpdesk Analyst that is customer oriented. As the Helpdesk Analyst your job responsibilities will include: - Key contact for on-site and remote users for technical IT issues - Use ticketing system to answer and document problem tickets - Install, diagnose, repair, maintain, and upgrade PC hardware and equipment while ensuring optimal workstation performance - Support of mobile devices/tablets (BlackBerry, Android, Windows, Apple) - Support of phones and headsets - Troubleshoot basic printer/copier issues - Keeping co-workers and end users informed of trends, significant problems, unexpected delays and anything new in the environment - Inventory/asset management - Support AV equipment in conference and meeting rooms To apply send updated resume to email@example.com.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)
Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 04010-9500204946
Functional Role: Help Desk/Tech Support I
Postal Code: 75034
Requirements: Job requirements - High School Diploma or equivalent certification - A+ and MCP certifications a plus - Proficient in Microsoft operating systems (Windows XP, Windows 7) - Basic telecom / networking skills - Experience with desktop support in a corporate environment - Highly detail-oriented and organized with excellent analytic and problem-solving abilities - Excellent verbal and written communication and interpersonal skills - Ability to plan, organize, and prioritize outstanding issues - Ability to work independently; self-motivated and goal oriented - Demonstrate patience and courteous behavior when working with end users - Position will require some physical lifting, bending, stooping to move computer equipment - Ability to travel occasionally as needed to remote offices for support/rollouts. To apply send updated resume to firstname.lastname@example.org.