American Airlines Senior Quality Assurance Lead in Ft Worth, Texas

Senior Quality Assurance Lead

Date: Oct 4, 2016

Location: Ft Worth, TX, US

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Additional Locations: None

Job Description

  • Estimate for testing projects.

  • Enforce the adherence to the company's Quality processes and procedures.

  • Decision to procure Software Testing tools for the organization.

  • Inter group co-ordination between various departments.

  • Provide technical support to the Testing team.

  • Continuous monitoring and mentoring of Testing team members.

  • Review of test plans and test cases.

  • Attend weekly meeting of projects and provide inputs from the Testers' perspective.

  • Immediate notification/escalation of problems to Senior Management.

  • Ensure processes are followed as laid down.

  • Manage Testers to deliver quality product to business users

  • Review weekly Testers' status reports and take necessary actions

  • Escalate Testers' issues to the Sr. Management.

  • Decision making (what decisions will this Job be making): This position will make decisions on Test Strategy, Testing Suite design, Tools selection, QA standards and Governance.

Job Description (Continued)

  • Impact (how and who will these decisions impact): Organization and business goals

  • Communication (who will this Job communicate with and in what capacity):

  • Strong leadership, communication and management skills

  • Self-starter, highly organized, Works well with all functional levels in the organization

  • Excellent presentation and interpersonal skills; high level of business management and facilitation skill

  • Capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned

  • Customer focused, Self-Development, Creativity & Innovation, Problem Solving

Job Qualifications

  • Education (Degree and level of attainment): BA/BS degree in Computer Science or related degree and experience

  • Experience (Industry/function and years of experience): 6 to 10 years of Experience with CRM solutions, specific to Siebel

  • Certifications: QTSB, CSQA

  • Knowledge, skills, and abilities: Test Management, Test Design, Test Architecture, Automation, Perf. Testing, HP ALM, HP UFT, Selenium, JIRA

Preferred qualifications:

  • Have overall 12+ years of experience in IT

  • Have 8+ years of experience as Test Lead in large scale Siebel CRM implementations

  • Have 5+ years of development experience in Siebel

  • Experience with building test strategy, plans, writing and reviewing test cases

  • Experience working with real-time systems.

  • Strong experience in manual and automation testing

  • Airline or Sabre Reservation experience a plus

Additional Locations: None

Nearest Major Market: Fort Worth

Nearest Secondary Market: Dallas

Job Segment: Quality Assurance, Computer Science, ERP, Siebel, Testing, Technology