Rose International INC Customer Service Representative in Gonzales, Texas

Desired Skill Set:

Customer Service, MS Office 2003, Research

Position Description:

Customer Service Representative (Part-time) Contract Dates: 10/24/2016 to 7/20/2017 Location: Gonzales, TX 78629 Hours: 7:30- 11:30

Job Description:

  • Delivering paperwork to and getting paperwork from warehouse staff and drivers.

  • Print shipping container labels.

  • Communicate with customers on orders.

  • Researches and resolves complaints to ensure customer retention and satisfaction.

  • Performs work within a defined customer, geography, or product line.

  • Understands and demonstrates teamwork.

  • Understands the importance of follow up and acts accordingly.

  • Displays high levels of accuracy and attention to detail.

  • Requires some supervision.


  • Excellent oral communication skills.

  • Ability to Multitask.

  • Ability to rely on instructions Intermediate.

  • Computer skills in order to enter data and create and edit data.

  • Excellent communication skills including, the ability to verbally communicate clearly.

  • Clarify problems or issues.

  • Good listening skills.

  • Professional and courteous.

  • Positive attitude.

  • Possesses and executes basic problem solving and decision making skills.

  • Strong attention to detail.

  • Possess good organizational skills.

  • Customer friendly and positive attitude.

  • Ability to work in a team environment.


  • Knows, understands and applies well the fundamental business concepts, practices and procedures.

  • Knowledge of Microsoft Office, Outlook, Internet Explorer, etc.

  • Education: high school diploma or equivalent.

  • Previous administrative or customer service experience/skills.

  • Steel Toed Shoes Required.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. Positions located in San Francisco, California will be administered in accordance with the Fair Chance Ordinance.

Position Title: Customer Service Representative

Position Number: 243319

Location: Gonzales, TX