Nike 3768 GRAND PRAIRIE FT STORE LEAD (Manager) in Grand Prairie, Texas

As a member of the Converse Leadership Team, you will assist the Store Manager in achieving sales and profitability targets and by providing direction to other store employees. Help to ensure long-term business growth by providing exceptional merchandise flow as well as customer service support within the Converse Outlet Store.

Operational and Merchant Excellence:

  • Ensure consistent execution of operating and merchant standards.

  • Open and close store per operating procedures and best practices

  • Partner with SM to ensure that all visual directives, promotions, and markdowns are completed within guidelines and in a timely manner (to include mismates, obsoletes and defectives)

  • Adhere to shipment best practices and policies

  • Ensure that employees are cross-trained as appropriate in all areas of operation such as footwear, apparel, equipment, cashiering and BOH.

Customer Service Excellence:

  • Leads by example by executing the STARS MANTRA daily

  • Consistently communicates financial goals (i.e. KPI, daily sales goals and hourly readings) and ensuring team members are motivated to hit them

  • Is a Converse Brand Ambassador

Financial Performance:

  • Assist in delivering the Financial Budget

  • Contribute to the store's financial performance through high productivity within KPI's related to sales, revenue and shrink including conversion rates, UPT's and ADPT's



  • 1-2 years of retail experience.

  • standing for extended periods

  • Speaking clearly with employees and customers

  • Basic math functions (adding, subtracting, multiplying and dividing).

  • Ability to exercise a high degree of professionalism.

  • Must be able to work evenings, weekends and holidays as needed

  • Must be able to perform all retail floor functions including standing for extended periods, climb ladders, stock/retrieve/ merchandise, and unload shipments