FleetPride OEM Sales Representative in Grapevine, Texas
Provide support to the OEM sales teams by servicing overflow customer calls and house accounts. Provide administrative support to management relative to sales and marketing efforts.
- Make outbound sales call.
- Prospecting for new OEM customers through cold calling and searching other media outlets.
- Will attend trade shows as an OEM Sales Representative and the face of FleetPride.
- Review customer purchase history to identify growth areas. Put together programs to present to the customer.
- Work with the OEM sales group to develop and market new products.
- Handle inbound overflow customer calls and provide the appropriate service action to all such calls.
- Contact house accounts on a monthly basis through a variety of media in an effort to promote special offers as determined by management.
- Provide customers with product and service information.
- Identify, research and resolve customer issues using the computer system.
- Follow up on customer inquiries not immediately resolved.
- Complete call logs and reports.
- Create and maintain order reports on a daily basis.
- Update and upload customer pricing matrix and maintain pricing expiration dates.
- Recognize, document and alert the manager of trends in customer calls.
- Process IBTs and special orders.
- Cross reference, interchange, analyze and copy proof marketing materials.
- Update inventory database for all warehouses (weight, type of part, min levels).
- Track customers’ orders.
- Process credit requests for customers.
- Generate customer thank you letters.
- Provide on-the-job training for new team members. Requirements
Ø High School Diploma (or GED or High School Equivalence Certificate)__
Ø Minimum 2 years of experience in an administrative role
Ø Minimum 2 years in a sales capacity role providing customer service at a high level
Ø Prior experience in a customer service environment is preferred
Ø Intermediate level knowledge of MS Excel, MS Word, MS PowerPoint, MS Access
Ø Knowledge of AS400 is a plus
Requisition Number:: 16-0790
Post Date:: 8/1/2016
Title:: OEM Sales Representative
Job Type:: Full Time