VF Corporation Retail Service Associate - Grapevine, TX in Grapevine, Texas

Job Description

Support store in reaching its goals by providing superior customer service and assisting with operational activities by following best practices.

Key Responsibilities:

  1. Initiate contact with the customer in the store and makes them feel welcome

  2. Assesses the needs of the customer and provides courteous, helpful and knowledgeable service throughout the store, including sales floor, fitting rooms, and cash register.

  3. Communicates with customers about style, quality, and value of our products.

  4. Processes accurate and timely cash register transactions and facilitates superior check-out experience while safeguarding company assets.

  5. Assists with merchandise flow, including receiving shipments, replenishment, fitting room, returns, markdowns and price management.

  6. Assists with other operational activities, including store and warehouse maintenance, and visual execution, helping to maintain a neat, clean and inviting shopping environment; including sweeping, dusting and general housekeeping.

  7. Promotes customer loyalty though consumer relationship marketing.

  8. May assist at the customer service desk, assisting with returns, employee purchases, and customer inquiries.

  9. Performs other duties as assigned by supervisor.


  1. Customer service experience preferred

  2. Strong communication and interpersonal skills

  3. Outgoing, courteous, genuine and approachable

  4. A positive demeanor and approach to work

  5. Efficient and self-motivated, ability to work independently

  6. Team oriented

  7. Good math aptitude

  8. Detail oriented

Physical and/or Mental Requirements:

  1. Lifting up to 30 lbs.

  2. Frequently required to stand, walk, kneel, and crouch. Occasionally required to climb and balance.

  3. Use fingers and hands to touch, feel, and control objects.

  4. Open availability and flexibility with schedule to meet customer demand and the needs of the business.


Customer Focus

Contributing to Team Success

Work Standards

VF Diversity Vision Statement

VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender, gender identity and/or expression, age, national origin, uniform services, protected veteran status, disability, medical condition, genetic information, citizenship status (when otherwise legally authorized to work), pregnancy, marital status, or ancestry, and will not be discriminated against on the basis of such characteristics or any other status protected by the applicable state or local laws or regulations in the locations where we operate. We encourage applicants of all ages.