GameStop System Engineer - Linux in Grapevine, Texas



Working with general supervision, the Systems Engineer is responsible for planning, deployment, administration and support of Corporate and Web-facing server systems and applications in an enterprise environment. This position interacts with a manager several times a week, perhaps daily, to receive guidance and feedback. Many non-routine activities will require manager’s advanced approval.


• Provision and deploy physical and virtual server systems according to defined best practices.

• Act as primary subject matter expert for Linux based systems.

• Mentor other staff members on Linux based technologies.

• Perform all maintenance on Linux systems and oversee lifecycle management of these servers.

• Troubleshoot and support 24x7 server-based corporate operations such as corporate web sites, (S) FTP sites, Email systems, ERP systems, Logistics systems, etc.

• Troubleshoot and support 24x7 large-scale server-based web operations such as, and utilizing technologies including load balancers, database clustering, .

• Define and coordinate LAN/WAN requirements/implementation with Network Staff to facilitate server and application operation for corporate and internet systems.

• Work with other team members in Operations, QA, Network, Development and Database administration to plan the deployment of software releases and continuously improve the infrastructure configuration process.

• Partner with the software architecture organization to evaluate and deploy technologies that best meet the needs of the business.

• Automate systems monitoring tasks using standard monitoring tools.

• Author internal documentation, such as environment diagrams, installation/configuration documents and release notes.

• Define, collect, and report operational metrics & KPI’s to insure infrastructure and application harmony.

• Evaluate and enforce pre-production operational readiness to insure predictable stability in production deployments.

• Dynamic participant in daily incident resolution and liaison between Service Desk/Operations and Engineering team.

• Perform daily management, monitoring and administration of Linux/Unix systems, Windows Servers, Microsoft BackOffice, and Microsoft/JBOSS applications.

• Perform daily management, monitoring and administration of GameStop web properties tools/applications (Endeca, Repliweb, Tridion, Lyris, Tibco, Vantage (Gomez), etc.).


• Continuous Improvement – Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact.

• Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

• Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.

• Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.


• Associates degree from an accredited program in Information Technology, Computer Science, Industrial Engineering, or equivalent technical training in related technologies required Bachelor’s degree preferred

• At least 3 years of experience installing, tuning and troubleshooting Windows Server 2K/2K3/2K8 and Linux/Unix systems in a high volume enterprise environment

• Must be available to work after hours and weekends occasionally

• Must be able to participate in a “on-call” rotation and accept calls after hours and on weekends in order to respond to the needs of a 24x7 support environment

• Must be able to lift at least 50 pounds


• Proficient knowledge of Linux Operating systems including Red Hat 5 and Red Hat 6.

• Proficient knowledge and ability to perform Unix/Linux administration via scripting with Unix shell and PERL

• Proficient knowledge of Windows Server technologies (Active Directory, DNS, DHCP, Group Policy Management, DFS, TCP/IP, Clustering, PKI)

• Proficient ability to work with third party web server management tools (ex. content replication tools, performance testing and analysis)

• Working knowledge of Windows SQL technologies

• Proficient knowledge installing, configuring and tuning Java applications such as JBoss, WebLogic or WebSphere

• Proficient knowledge and ability to support Unix/Linux systems hosting high volume Oracle databases

• Proficient knowledge and ability to implement health monitoring of systems and integrate with an enterprise monitoring platform

• Demonstrated ability with handling complex and demanding situations

• Proficient ability to communicate effectively with others using spoken and written English

• Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

• Ability to tackle projects and perform quality work with minimal supervision

• Ability to learn new technologies on the fly and absorb knowledge quickly

• Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization

• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities