Veteran Health Administration Health Systems Specialist (Credentialing) in Harlingen, Texas

Announcement Number: VCB-16-JG-1787661

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Position Info: Full Time

Location(s): Harlingen, TX

Open Period: 2016-08-26 to 2016-09-12

OverviewWho May Apply

Status Candidates (Merit Promotion, VEOA Eligibles and persons eligible for Non-competitive appointment under Special Authorities)

Appointment Duration


Job Status

Full Time

Agency Marketing Statement

Vacancy Identification Number (VIN):1787661

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Job Summary

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


Key Requirements

  • You must be a U.S. citizen to apply for this job.

  • Subject to a background/suitability investigation.

  • Designated and/or random drug testing may be required.

  • Must meet time in grade requirements by closing date of announcement.

  • Selective Service Registration is required for males born after 12/31/1959.

DutiesMajor Duties

* Non-Bargaining Position *

The incumbent serves as the Health Systems Specialist (Credentialing and Privileging) located within the Human Resources Management Office, VA Texas Valley Coastal Bend Health Care System, in Harlingen, Texas.

  • Knowledge of VHA Handbooks and Directives, VetPro Policies/Standard Operating Procedures, and local medical center policies related to the principles, practices and program goals of the credentialing and privileging program.

  • Comprehensive knowledge of basic principles, provisions and practice of credentialing and staffing and accreditation and regulatory issues such as The Joint Commission, Office of Inspector General/Combined Assessment Program (OIG/CAP).

  • Must have knowledge and the ability to apply basic principles of VHA Handbook 5005, Staffing, VHA Handbook 1100.19, Credentialing and Privileging; VHA Handbook 1100.18; Reporting and Responding to State Licensing Boards; VHA Handbook, 1100.17, National Practitioner Data Bank Report, VHA Handbook 2006-067, Credentialing and Health Care Professionals.

  • Must have comprehensive knowledge of VetPro policies including but not limited to VetPro Data Integrity, Current Appointments and Sharing Files, Facility Security Awareness and Training, and Facility Level Access control.

  • Knowledge of the relationship between Quality Assessment and Improvement (QA&I), Risk Management, and Credentialing and Privileging functions.

  • Knowledge of and skill in interpreting and applying technical QA&I, Risk Management, and Credentials/Privileging data, regulations, policy statements, and other guidance materials.

  • Skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of the credentialing and privileging operations and toward the planning and accomplishment of a variety of difficult and complex work assignments, such as advising leadership on documentation requirement for provider profiling and competence, and OPPE and FPPE Communications skills and ability to communicate complex and highly technical information to a diverse and regional customer group.

  • Knowledge of the contacts required for verification of information in health care provider files.

  • Comprehensive knowledge of medical terminology, medical specialties and core privileges and procedures to assure competence/appropriateness of credentials and privileging requested.

  • Knowledge of English grammar, spelling punctuation, syntax, and required formats necessary to prepare official correspondence, documents, and minutes.

  • Skill in using software applications such as word processing and data bases and internet database applications for data entry, file maintenance and data retrieval.

Work Schedule: Monday - Friday 8:00 a.m. – 4:30 p.m.(Alternate schedules may be necessary to meet the needs of the organization.)

Position Description Title/PD#: Health Systems Specialist, GS-0671-9, PD#740-0181-0

Qualifications And EvaluationQualifications

Experience: Must have one (1) year of experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-7) in the normal line of progression for the occupation in the organization. Specialized experience typically includes, but is not limited to: skill to interpret VA regulations, directives, and manuals, The Joint Commission standards, and medical center policies; knowledge of various computer systems for data entry of Credentialing and Privileging and dissemination of the data; ability to anticipate and identify problems and develop appropriate methods for solution; maintaining confidentiality of materials in the Credentialing and Privileging office; assessing and analyzing data and compiling into various formats to meet reporting requirements; skill in inter-personal relations; and working efficiently and effectively under pressure and organizing work plans and priorities to assure timely and accurate submissions of completed work.


Education: Possess a master's or equivalent graduate degree; 2 full years of progressively higher level graduate education leading to such a degree; or LL.B or J.D., if related. TRANSCRIPTS REQUIRED.


Combination of Experience and Education: Possess an equivalent combination of specialized experience and education as described above. TRANSCRIPTS REQUIRED.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Physical Requirements: Work involves sitting at a desk, frequent visits to clinics and staff offices, working at a computer, and lifting/carrying of light objects such as documents, folders, books and files. Work is primarily sedentary. No special physical demands are required. Keen hearing and distinct speech are essential due to the extensive use of the telephone as a means of communication. May be a certain amount of mental strain due to time constraints, workload demands, and frequent reviews and surveys.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level.



You will be rated on the following demonstrated Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.

  • Knowledge of a wide range of concepts, principles, practices, policies and procedures of credentialing and privileging services.

  • Knowledge of VHA Handbooks and Directives, VetPro Policies/Standard Operating Procedures, and local medical center policies related to the principles, practices and program goals of the credentialing and privileging program.

  • Comprehensive knowledge of basic principles, provisions and practice of credentialing and staffing and accreditation and regulatory issues such as The Joint Commission and Office of Inspector General/Combined Assessment Program (OIG/CAP).

  • Knowledge of state licensure, credentialing, privileging and scope of practice issues related to delivery of health care in various settings.

  • Ability to communicate both orally and in writing with a broad range of clinical, administrative and technical skill to community groups and individuals.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

How To Apply InformationHow To Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, September 12, 2016 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Required Documents

All applicants are required to submit the following supporting document type(s): ·Other (DD-214 or SF-50) ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

·Cover Letter ·OF-306 ·SF-15 ·Transcript

Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1787661.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email if provided).

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification pointscan be found in the USAJobs Resource Center.

Benefits And Other InformationBenefits

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website. "Well qualified" means that you:

• meet the qualification standards and eligibility requirements for the position, including any medical qualifications, suitability, and minimum educational and experience requirements;

• meet all selective factors;

• either meet quality ranking factor levels at the level set by the agency, or are rated above minimally qualified in accordance with the agency's specific rating and ranking process;

• are physically qualified, with reasonable accommodation where appropriate, to perform the essential duties of the position;

• meet any special qualifying condition(s) for the position (such as the ability to speak a specific language or other selective factor); and

• are able to satisfactorily perform the duties of the position upon entry.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.