Veteran Health Administration Vocational Rehabilitation Specialist (TSES Program Manager) in Harlingen, Texas

Announcement Number: VCB-16-JG-1786276

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Position Info: Full Time

Location(s): Harlingen, TX

Open Period: 2016-09-02 to 2016-09-13

OverviewWho May Apply

Status Candidates (Merit Promotion and VEOA Eligibles)

Appointment Duration


Job Status

Full Time

Agency Marketing Statement

Vacancy Identification Number (VIN):1786276

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Job Summary


The VATVCBHCS is comprised of the Corpus Christi Outpatient Clinic (CCOPC), Corpus Christi Specialty Clinic (CCSC), Harlingen Outpatient Clinic (HOPC), Health Care Center at Harlingen (HCC), Laredo Outpatient Clinic (LOPC), and McAllen Outpatient Clinic (MCOPC). The VATVCBHCS is an ambulatory health care system providing health care in medicine, surgery, psychiatry, and rehabilitation medicine. The VATVCBHCS also operates a 100-patient Home Based Primary Care program and a 200-patient Care Coordination Home Tele-Health Program. Through the utilization of inpatient/emergency department contracts, approximately 2600 inpatient admission and 5800 ER visits are managed by VATVCBHCS. Affiliated with the University of Texas Regional Academic Health Campus, the system has an active ambulatory care program and serves as a teaching and training site for medical residents. The VATVCBHCS is responsible for an enrollee population of over 30,000 veterans and 350,000 outpatient visits annually.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


Key Requirements

  • You must be a U.S. citizen to apply for this job.

  • Subject to a background/suitability investigation.

  • Time in grade requirement: 52 weeks at GS-9.

  • Valid state driver's license is required.

  • Selective Service Registration is required for males born after 12/31/1959.

DutiesMajor Duties

* Non-Bargaining Position *

Join the VA Texas Valley Coastal Bend Health Care System as the Vocational Rehabilitation Specialist (TSES Program Manager) with the Mental Health Service Line at the Health Care Center at Harlingen (HCC). You will be responsible for the planning, development, implementation, coordination, evaluation, and supervision of the Therapeutic Supported Employment Services (TSES) in order to meet the objectives of the VA in providing treatment and vocational rehabilitation of its Veteran patients. You will independently coordinate the various activities of several assigned clinical treatment programs such as Compensated Work Therapy-Transitional Work Experiences (CWT-TWE), Compensated Work Therapy-Supportive Employment (CWT-SE), General Vocational Rehabilitation Assistance, and will collaborate with the Homeless Veteran Supported Employment Program (HVSEP). You will travel from the Health Care Center at Harlingen (HCC) to various placements throughout the healthcare system to communicate with participants and staff, and document medical records.

  • Manage all TSES program components and coordinate goals appropriate to the varied services.

  • Ensure best practices that individualize services to address barriers to employment and implement solutions for successful outcomes.

  • Develop and maintain internal and external marketing, partnership with business, nonprofits, State Vocational Rehabilitation, and Department of Labor.

  • Responsible for the overall maintenance of accounting controls, billings, payroll, and pay records for TSES programs.

  • Utilize program resources, ensuring appropriate acquisition and allocation of essential resources and account for the effective utilization of all available resources in support of program activities.

  • Must have and maintain a valid driver's license. Driving a government vehicle is required.

Work Schedule: Monday - Friday 8:00 a.m. – 4:30 p.m. (Alternate schedules may be necessary to meet the needs of the organization.)

Position Description Title/PD#: Vocational Rehabilitation Specialist #740-0348-0

Qualifications And EvaluationQualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement Tuesday, September 13, 2016.

Specialized Experience: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

  • Work that required obtaining and applying occupational information for people with disabilities, knowledge of the interrelationships of the involved professional and specialist services, and skill in employing the methodology and techniques of counseling to motivate and encourage individuals served by the program.

  • Experience that demonstrated knowledge of the vocational rehabilitation problems characteristic of the disabled, including familiarity with available resources and skill in identifying, evaluating, and making effective use of such resources to serve individuals with disabilities; or of the disadvantaged, including knowledge of adjustment problems of the educationally or culturally disadvantaged, familiarity with available adult education and training resources, and ability to recognize problem areas needing special attention.

  • Experience in vocational guidance or teaching in a recognized vocational rehabilitation program or school, developmental or supervisory work in programs of vocational rehabilitation or training programs for the disadvantaged, or personnel or employment placement work that provided extensive knowledge of the training and adjustment requirements necessary to place persons having disabilities or social adjustment problems.


Applicants may substitute education for the experience required for the GS-11 level with a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Major study -- vocational rehabilitation, vocational or educational counseling, or other fields related to the position.


Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Physical Requirements: Light Carrying (under 15 pounds); Use of fingers; Walking (up to 0.5 hours); Standing (up to 0.5 hours); Near vision correctable at 13" to 16"; Far vision correctable in one eye to 20/20 and to 20/40 in the other; active listening; Hearing (aid permitted); sustained mental concentration; Ability for rapid mental and muscular coordination simultaneously. The ability to drive an automobile and van is necessary. Must have and maintain a valid driver's license.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-11 position, you must have served 52 weeks at the GS-9 level.



You will be rated on the following competencies based on your application for this position.

  1. Ability to identify and reference policy reference materials and translate into a system-based model for integrated community/system based vocational rehabilitation services.

  2. Ability to lead team through effective communication. This will involve task assignment, monitoring of actionable events, milestones, and/or program issues under review, and establishment of deadlines and time frames for completion.

  3. Knowledge of the employment rights of the various Veteran populations, ability to effectively assess vocational needs and ability to develop individualized treatment plans to access community–based employment opportunities.

  4. Knowledge of accounting controls, billing, payroll, pay records and all Compensated Work Therapy funds.

  5. Ability to apply significant professional skill, ingenuity, and knowledge to increase self-sufficiency, motivation, proper work habits, adjustment to work conditions, and independent skills for job completion.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

How To Apply InformationHow To Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Tuesday, September 13, 2016 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Required Documents

All applicants are required to submit the following supporting document type(s): ·Other (DD-214 or SF-50) ·Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

·Cover Letter ·OF-306 ·SF-15 ·Transcript

Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1786276.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

Benefits And Other InformationBenefits

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website. "Well qualified" means that you:

• meet the qualification standards and eligibility requirements for the position, including any medical qualifications, suitability, and minimum educational and experience requirements;

• meet all selective factors;

• either meet quality ranking factor levels at the level set by the agency, or are rated above minimally qualified in accordance with the agency's specific rating and ranking process;

• are physically qualified, with reasonable accommodation where appropriate, to perform the essential duties of the position;

• meet any special qualifying condition(s) for the position (such as the ability to speak a specific language or other selective factor); and

• are able to satisfactorily perform the duties of the position upon entry.

Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.